Mercedes-Benz of Princeton - Service Center

Robert is amazing! I had a question about the cd played in my GLC, which I purchased in January — and he responded within 15 minutes of my email, with a detailed response including pictures of what I shoul in my GLC, which I purchased in January — and he responded within 15 minutes of my email, with a detailed response including pictures of what I should see when using the player. He is one of the reasons I am BEYOND happy that I went to MB of Princeton!! Thanks, Robert!! More

This is my third vehicle from the dealership. They have always been fair and good to work with. Very good customer service and knowledge. Service department always makes time if you have an issue. always been fair and good to work with. Very good customer service and knowledge. Service department always makes time if you have an issue. More

Could not be more pleased with our service experience at MB Princeton. Setting up the appointment was easy, the staff was unfailingly polite and helpful and our service advisor Jeff was knowledgable and re MB Princeton. Setting up the appointment was easy, the staff was unfailingly polite and helpful and our service advisor Jeff was knowledgable and responsive. Really an amazingly positive experience. Thanks to all! More

Miguel my service adviser was very patient. Listened to all concerns .Front desk employees were friendly. waiting area and loaner vehicle were clean. You have a very good parts department. all concerns .Front desk employees were friendly. waiting area and loaner vehicle were clean. You have a very good parts department. More

Victor Rivera’s attention to details was exceptionable in regards to painting and installing the roof spoiler on my vehicle and providing the required maintenance for the vehicle. regards to painting and installing the roof spoiler on my vehicle and providing the required maintenance for the vehicle. More

Easy service procedure, in and out, with loaner car in less than 5 mins - great service and very flexible drop off and pick up hours. less than 5 mins - great service and very flexible drop off and pick up hours. More

Excellent service provided by Miguel and we were assisted by Paul Lai who is our absolute Favorite and top salesman of all time! Including great receptionist!! by Paul Lai who is our absolute Favorite and top salesman of all time! Including great receptionist!! More

I had a "A1" service performed. Then there were some minor issues related to my tires found by the mechanic. He took care of them. I did not expect the tires to be so much money. I checked with my tire minor issues related to my tires found by the mechanic. He took care of them. I did not expect the tires to be so much money. I checked with my tire shop that I generally use for my vehicles. He told me that he had the tires in stock for $260. The price at you dealership was initially $350. That is a big difference and I felt as if I was ripped off. The service writer, whose name I don't remember, did take off $25 per tire when i told him. I am a loyal customer and purchased my vehicle there and have had all services performed there as well. I expect the prices to be a little more fair. I am a retired fire captain from Jersey City for 30 years and I have owned a mechanic shop for 40 years. I know how it all works. Thanks for reading. More

As always, professional but personal attention. It is comforting to know that even in these most difficult and confusing times, there are some constants one can depend on. comforting to know that even in these most difficult and confusing times, there are some constants one can depend on. More

I'm a loyal customer of over 15 years! Dale Cook has been my salesperson the entire time....he's great! He is knowledgeable, kind and patient!!! I'm always pleased with my experience whether it's sales been my salesperson the entire time....he's great! He is knowledgeable, kind and patient!!! I'm always pleased with my experience whether it's sales or service! More