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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,368 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,368 Reviews of Mercedes-Benz of Princeton - Service Center

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October 01, 2020

Excellent experience every time I come in and very professional staff. I want to especially thank Jeffery who has been a great service advisor the past couple times I came in. More

by Brandon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 28, 2020

I am truly grateful for the work that was completed. Linda and the other ladies always make sure we are completely satisfied before leaving the office. Thank you, thank you and thank you. More

by Junbug77!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Sep 28, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback!

September 27, 2020

The service department of Mercedes-Benz Princeton is always courteous and provides prompt service. My service representative always lets me know what work needs to be done and provides the estimate ahe More

by RH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ service review! . Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 26, 2020

One of best service adviser, excellent service provided by Miguel Cruz. Went there for engine leak, the staff was very courteous and took all Covid precautions. Vehicle was ready sooner than my expected ti More

by Mystyle571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Sep 28, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 26, 2020

As usual, great service by great people! The ladies at the reception desk are always pleasant and helpful! The lot guys who drive your car up are always smiling with a kind word to say. More

by Stacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girls at the reception desk in desk! Outstanding customer service , Miguel Cruz
Sep 28, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star service review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 26, 2020

It is always a pleasure to work with Jeff Hirthler, my service advisor. The gals that book my appointments are always very helpful and friendly! More

by pblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 24, 2020

Great dealership. Excellent people. Responsive and caring about time. Always on time. Service is performed on a timely basis. The facility is clean and COVID cleanliness is followed. More

by yashco
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 20, 2020

Very good first-time experience. Will definitely use this dealership in the future. Jeff explained everything that needed to be done immediately and what could wait until later. I appreciated that. More

by Diane S
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review for Jeff!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 18, 2020

Excellent service received. Vehicle promised and delivered as stated. Service representatives very friendly and helped me obtain the necessary work needed. They completed the necessary insurance pap More

by sheepdog1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 18, 2020

Great communication from the service writer, great service in resolving my issue. Thank you, Linda Teague and the Mercedes Benz of Princeton Team! Highly recommended. More

by larrybullman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review for our service and sales departments!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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