Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,369 Reviews of Mercedes-Benz of Princeton - Service Center
Service department is first rate. Always accommodating and very helpful. Seems like my car is detailed, not just washed when I get it back. Excellent service! and very helpful. Seems like my car is detailed, not just washed when I get it back. Excellent service! More
Thank you for a very excellent service experience at my recall visit to your service department. Your staff was friendly , knowlegable and very efficient, even washed my elderly car and reset my clock, S recall visit to your service department. Your staff was friendly , knowlegable and very efficient, even washed my elderly car and reset my clock, Should I decide to buy a new car in the near future, I will return to your dealership. Stilla Knappe More
Always professional! They always take care of every thing I need in a timely manor. Victor has been there for a long time and it shows. I need in a timely manor. Victor has been there for a long time and it shows. More
Andrew was pretty friendly and helpful. I like the customer service in this dealership. My whole family has mercedes . I had a bad experience with mercedes dealership in Maryland. This one is so far s customer service in this dealership. My whole family has mercedes . I had a bad experience with mercedes dealership in Maryland. This one is so far so good. More
The service was great and Jeffery let me know what was needed to be done. I also had a great loaner vehicle to use until mine was done. needed to be done. I also had a great loaner vehicle to use until mine was done. More
I showed up almost an hour early for a service appointment on a Monday morning, but even so, they didn't keep me waiting. Within a few minutes I was talking with the service advisor, and 10 minute appointment on a Monday morning, but even so, they didn't keep me waiting. Within a few minutes I was talking with the service advisor, and 10 minutes later I was on my way in the loaner car. When I came back, my car was ready. All I had to do was sign the receipt and get my car back! My only feedback would be that it would have been nice to have the advisor review the tech's findings, since it wasn't immediately obvious that he had found nothing. But that's pretty minor compare with my experience at other dealerships. More
Service appointment was easy and fit my schedule. Andy kept me informed and car was ready when promised. Easy and effortless in and out with the appointment. kept me informed and car was ready when promised. Easy and effortless in and out with the appointment. More
Linda T. Is always professional and helpful. Service at Princeton Mercedes is consistently prompt and competent. As a result, my car has been very reliable. Princeton Mercedes is consistently prompt and competent. As a result, my car has been very reliable. More
Miguel did an excellent job in getting my windshield replaced. He was very responsive and always made sure to keep in touch with me as my car was being fixed. I would definitely recommend this dealer fo replaced. He was very responsive and always made sure to keep in touch with me as my car was being fixed. I would definitely recommend this dealer for service! I was very happy with my service. Even when I had to make the payment, the ladies at the service desk were great! More
Services were great and staffers were professional. Linda was my agent. She did great job to make sure I had all the information I need to make my decision in the service I need. I would get a service agai was my agent. She did great job to make sure I had all the information I need to make my decision in the service I need. I would get a service again. More