Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,345 Reviews of Mercedes-Benz of Princeton - Service Center
All my qustions where answered. Jeff worked with me to provide what is best for the car at the time of service and what should be expected or needed in the future. Jeff worked with me to provide what is best for the car at the time of service and what should be expected or needed in the future. More
Horrible took forever for a part to come in. Never received a call. They couldn’t give me a loaner because I didn’t get my car from the dealership. Told me my car would be fixed in one day. I re Never received a call. They couldn’t give me a loaner because I didn’t get my car from the dealership. Told me my car would be fixed in one day. I received a call stating my car wouldn’t be fixed. After I spoke with a supervisor they then started working on my car. I am not happy with the way I was treated. More
It was a one year/10000 mile check up and oil change. They replaced the driver side mirror it wasn’t working properly. They replaced the driver side mirror it wasn’t working properly. More
The service experience was fantastic. Nick the service advisor was very friendly and took the time to follow up on the status of the repairs. He satisfied our concerns and made the enti Nick the service advisor was very friendly and took the time to follow up on the status of the repairs. He satisfied our concerns and made the entire transaction smooth. More
Easy to schedule an appointment. Brian is always very friendly, helpful, thorough and accurate. Always a pleasure! Thank-you, Brian! Brian is always very friendly, helpful, thorough and accurate. Always a pleasure! Thank-you, Brian! More
Jeff is very thorough and communicates effectively keeping the clients needs at high priority. thanks Jeff! keeping the clients needs at high priority. thanks Jeff! More
Nick was thorough and his follow up was good with the part that was on order part that was on order More
My service writer Victor always makes sure that my service visits are handled correctly and promptly, and I appreciate it.. service visits are handled correctly and promptly, and I appreciate it.. More
Nick in the service department at the Mercedes Benz dealership provided exceptional service during my recent visit. He was professional, attentive, and went above and beyond to ensure my vehicle was th dealership provided exceptional service during my recent visit. He was professional, attentive, and went above and beyond to ensure my vehicle was thoroughly inspected and serviced promptly. I highly recommend Nick for his outstanding customer care and expertise. More
Great dealership. Clear communication. Very professional customer service and care. I wouldn’t buy or take my car for maintenance anywhere else honestly. Clear communication. Very professional customer service and care. I wouldn’t buy or take my car for maintenance anywhere else honestly. More