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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,345 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,345 Reviews of Mercedes-Benz of Princeton - Service Center

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September 03, 2024

All my qustions where answered. Jeff worked with me to provide what is best for the car at the time of service and what should be expected or needed in the future. More

by Yonida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review for Jeff, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 01, 2024

Horrible took forever for a part to come in. Never received a call. They couldn’t give me a loaner because I didn’t get my car from the dealership. Told me my car would be fixed in one day. I re More

by meloneyleysath13
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty at our service center. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable, trustworthy vehicle servicing experience. Thank you so much for sharing! Please contact us at 609.771.8040 to discuss your concerns further. Thank you

August 31, 2024

It was a one year/10000 mile check up and oil change. They replaced the driver side mirror it wasn’t working properly. More

by Steveelrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Mercedes-Benz of Princeton responded

Your review for Nick means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 31, 2024

The service experience was fantastic. Nick the service advisor was very friendly and took the time to follow up on the status of the repairs. He satisfied our concerns and made the enti More

by therese_elsisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your stellar review for Nick and our Service Team! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 30, 2024

Easy to schedule an appointment. Brian is always very friendly, helpful, thorough and accurate. Always a pleasure! Thank-you, Brian! More

by ATM 7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing your review for Brian and our Service Team! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 29, 2024

Jeff is very thorough and communicates effectively keeping the clients needs at high priority. thanks Jeff! More

by arunv.vnura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 27, 2024

Nick was thorough and his follow up was good with the part that was on order More

by Susan.albani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Nick! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 27, 2024

My service writer Victor always makes sure that my service visits are handled correctly and promptly, and I appreciate it.. More

by joec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review for Victor, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 24, 2024

Nick in the service department at the Mercedes Benz dealership provided exceptional service during my recent visit. He was professional, attentive, and went above and beyond to ensure my vehicle was th More

by Mrbrockington85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback for Nick! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 23, 2024

Great dealership. Clear communication. Very professional customer service and care. I wouldn’t buy or take my car for maintenance anywhere else honestly. More

by AliRezaMirza
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Mercedes-Benz of Princeton responded

Thank you for posting your positive review for Mercedes-Benz of Princeton!!!~ It was an absolute pleasure assisting you. We hope to see you again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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