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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,370 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,370 Reviews of Mercedes-Benz of Princeton - Service Center

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December 05, 2020

This dealership is excellent. My most recent visit was for a scheduled service with a loaner car. Linda, the service representative is always professional, friendly, and accommodating. More

by diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for trusting us with the service of your vehicle. We are so glad to always be here for you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 05, 2020

Service was completed when promised with no surprises. Car was return washed and the interior clean and disinfected. Car is running great. Great friendly service. More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarissa Rinier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 03, 2020

I am impressed by both the people and the technology of this dealership which deliver customer service. The product recall was available sooner than expected and every person I spoke to was positive and he More

by geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 03, 2020

The dealership is first rate and the service department is excellent. The pick up and drop off procedure is very efficient and the personnel are friendly and courteous More

by mmardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Jr.
Dec 04, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 02, 2020

Mercedes Benz of Princeton in Lawrenceville, NJ always service my car with satisfaction and my expectations. Kudos to Jeff H. for his professionalism and Detailed explanations of what is required to serv More

by pamesm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing! We are so glad that Jeff and our team offered you such a positive and memorable experience. Congratulations and welcome to our family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 29, 2020

I've been leasing cars from MB of Princeton for years - mainly because they make it so easy! Tom Knoblock, Jr is awesome and Victor and Linda in service take good care of me. Love it here.... More

by lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review for Tom, Linda, Victor, and Robert!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 28, 2020

Great service Miguel is nice and professional always goes out of way takes full Time to walk customers through all items and provides an excellent customer service and experience More

by Aqdus6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Nov 30, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 27, 2020

Excellent service at Mercedes Benz Princeton. I could not be happier with my car or the staff there. Trustworthy and knowledgeable with years of experience. More

by Klara9038
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 27, 2020

Victor Rivers is always knowledgeable and well able to provide excellent service to our cars. Very satisfied with the receptionists. Didn’t have tire preferred brand in stock. More

by Jdviotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 27, 2020

Always Excellent Service. All the Service Professionals take the time to listen to any needs or problems that you might have. Always willing to help in any way. Thx More

by DaveJLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
Nov 28, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your excellent first-class review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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