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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,370 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,370 Reviews of Mercedes-Benz of Princeton - Service Center

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January 09, 2021

Jeff did a fantastic job correcting the issue with our new GLS. Had an appointment at 11 to have the fuel door actuator replaced and I was home by 11:30. Can't ask for better service. Thanks again to Jeff More

by Seanjmckinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience with Jeffery. We are very please that he was able to assist you with your new Mercedes-Benz. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 09, 2021

Excellent experience with Miguel Cruz, always helpful .he made it a smooth prosses , everyone was friendly and willing to assist, everyone observing coved protocols. thank you very much for everyone More

by drhh2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Jan 12, 2021 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 04, 2021

Very good, Jeffery helped me solve the problem in a timely manner, and the front desk service was also very thoughtful and enthusiastic. I hope that the quality of this car is guaranteed and there is n More

by wy156394601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Mercedes-Benz of Princeton responded

We appreciate your loyalty to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 25, 2020

Thank you very much, Miguel, for taking us in in the last moment before the holidays. The response is always friendly and on time. The work is done professionally. That makes people want to come again. More

by CarMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Dec 26, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! We are so pleased that Miguel assisted you with the service on your Mercedes-Benz. We look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 25, 2020

helpful and efficient service with all problems if yiu insist o 25 words here they are though I have nothing to add at thhis time More

by hft
Recommend Dealer
Yes
Employees Worked With
michael landini
Dec 26, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review about your Mercedes-Benz of Princeton experience!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 22, 2020

Brian is always a great service representative. Very professional and knowledgeable, great service department customer service is outstanding. I like the loaner car option when I take my car in for serv More

by Joshua
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Mercedes-Benz of Princeton responded

Joshua, We appreciate your commitment to our dealership!!! Thank you for sharing your excellent Mercedes-Benz of Princeton experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 21, 2020

Dale is an excellent communicator and problem solver, he solved my issue at the brink of a second. I had to go for drive in for service and flat tire, couldnt have a courty car and shuttle drop off, Dale so More

by Ykc44
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing! We are so glad that Dale and our team offered you such a positive and memorable experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 21, 2020

Professional, Efficient, friendly service as always!100% Professional, Efficient, friendly service as always! 100% mask compliance and waiting area clean with frequent cleaning observed to ensure customer s More

by Melle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for the wonderful review! We appreciate your commitment to our dealership, and thank you for your business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 21, 2020

Thanks to Jeff Hirthler, Joe Bongiorno and Lonne Fischer for yet another superb service experience at Mercedes-Benz of Princeton. I was provided a clean loaner car, all repairs were completed and I got my More

by mlc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 19, 2020

Very thorough and professional. Great job with keeping me informed on the progress of my car's service. I will return there for service again. More

by kdmedley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your experience. We're thrilled that you enjoyed your time with Victor. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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