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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,315 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,315 Reviews of Mercedes-Benz of Princeton - Service Center

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January 24, 2021

Excellent service quickly taken in, service done that day and fast pick up. Also go the loaner car fast and easy. Overall was well done. More

by dgold226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey at desk knew my name and had the loaner ready to go. , Gary Napierkowski Sr
Jan 26, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star service review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 23, 2021

Linda at MB of Princeton is a dream. Not only is she delightful to speak to, she knows her Benz’s cold. Call her, she is outstanding!! More

by vs10spro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for the wonderful review! We appreciate your commitment to our dealership, and thank you for your business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 22, 2021

Brian McCoy stepped up and helped me with my problem. He was responsive and explained everything great.He was good about letting me know where things stood. More

by Ben Koenig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! We are so pleased that Brian assisted you with the service on your Mercedes-Benz. We look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 21, 2021

Victor Rivera in service and Paul Lai in sales department(s) continue to provide exceptional customer service. Honest gentlemen with great integrity and knowledge of the product(s). More

by pdorlando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 21, 2021

Great experience as usual with service. All issues were resolved to my satisfaction. Great having a loaner as service took a little longer than anticipated. Car was cleaned and had a great fragrance inside More

by keithpalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review about your Mercedes-Benz of Princeton experience!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 21, 2021

I brought my 2017 SL in for a B service. The service was performed while I waited. I especially want to thank Victor Riviera for ensuring that my vehicle was serviced promptly and professionally. Kudos also More

by joec
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your Mercedes-Benz of Princeton experience. We're thrilled that you enjoyed your time with Victor. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 19, 2021

Very good as well as very professional customer service.I have worked with Linda for many years re. service on my 2011 Mercedes.and she always provides outstanding service. I spoke with Jeffery re. some addi More

by tmycoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Mercedes-Benz of Princeton responded

Thank you for sharing your outstanding review. It's a pleasure to hear that Jeff, Linda and our service team were so helpful to you. We enjoy knowing that everyone was pleasant and you're willing to recommend us as well. Thanks again! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 17, 2021

Everything was taken care of promptly and properly. Courteous and friendly. Clean waiting area with complimentary snacks and drinks. Washed my car as well. Overall great experience! More

by ggarey10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Mercedes-Benz of Princeton responded

ggarey10, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 17, 2021

I gave written positive reviews of Princeton MB since it opened and have been a customer ever since. Need I say more. Princeton MB will always be my choice More

by Baumporsche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Mercedes-Benz of Princeton responded

We are so happy you found Brian and our service staff to be so supportive during your experience here at Mercedes-Benz of Princeton. We want all our customers to feel this way when leaving our dealership! Thank you for your continued commitment to our dealership! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 16, 2021

Great customer service and work done right and on time. I have doing business with Princeton Motors for years and I am very satisfied with the dealership. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2021 -

Mercedes-Benz of Princeton responded

We are so glad that you enjoyed every step in your experience. Thank you so much for sharing and for being a part of our Mercedes-Benz of Princeton family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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