Mercedes-Benz of Princeton - Service Center

Our service experience was absolutely exceptional! I was immediately taken care of at the time of our appointment. At first, I was nervous that I wouldn't get a loaner vehicle. Linda, did her best and assur immediately taken care of at the time of our appointment. At first, I was nervous that I wouldn't get a loaner vehicle. Linda, did her best and assured it happened. She was very kind and fully explained the work being done on my vehicle. Mercedes of Princeton wins ! Thank You ! More

Linda went ""above and beyond" in her management of our flat tire repair and claim with an independent warranty provider. Many thanks for the excellent service. flat tire repair and claim with an independent warranty provider. Many thanks for the excellent service. More

Customer Service is getting deterioratedMy vehicle was Customer Service is getting deteriorated My vehicle was having some fan problem so I took my vehicle for diagnosis. When i left the car there was no Customer Service is getting deteriorated My vehicle was having some fan problem so I took my vehicle for diagnosis. When i left the car there was no check engine light. But when i collect the car check engine light was on. When i refused to take the car back, some service advisor Wilson or someone rudely refused to give me back the loaner and asked me to leave. People on front desks are friendly though. I never had this kind of experience in any delearship. Looks like this management is all for money and not for the customer service. Technicians messed up my car and returned me the faulty one. I am talking to Miguel now who is my service advisor and looking ahead to get it fixed at their cost. More

service provided exactly as recommended and the vehicle was really clean when I picked it up. The service staff were very helpful and pleasant to talk with. was really clean when I picked it up. The service staff were very helpful and pleasant to talk with. More

Robert was very helpful in getting our phones to connect properly. He even called me after we made a few attempts with other ideas to walk us through and get it all working. Great job! Love the car and t properly. He even called me after we made a few attempts with other ideas to walk us through and get it all working. Great job! Love the car and the dealership. We are starting to see a lot of Princeton MBs over here in Pa so there is definitely a trend starting up. More

As usual, Jeff was on point and got me in and out very quickly and had the car washed right away. He always treats me well. quickly and had the car washed right away. He always treats me well. More

Excellent service and friendly employees. Complete focus on the customer's need and resolves it in timely manner. Provided me the details regarding the issue. on the customer's need and resolves it in timely manner. Provided me the details regarding the issue. More

Mounted 4 tires. 8:15 AM appointment to 12 Noon to complete job. The mirror lights were requested to be checked, unfortunately were not checked. I waited for three hours for a tire change. I had the n complete job. The mirror lights were requested to be checked, unfortunately were not checked. I waited for three hours for a tire change. I had the new tires in the vehicle ready to be mounted. The service technician mounted the wrong tires and replaced with correct tires. More

Having my car serviced with Mercedes-Benz of Princeton is never a problem or hassle. Everyone is so friendly and courteous. I only trust MB Princeton with my car. never a problem or hassle. Everyone is so friendly and courteous. I only trust MB Princeton with my car. More

Smooth, fast, transaction. Staff polite and respectful, attentive to needs of the consumer. I felt like my business was valued and received a great professional experience. attentive to needs of the consumer. I felt like my business was valued and received a great professional experience. More