Mercedes-Benz of Princeton - Service Center

My service Representative Victor Rivera, provided me with outstanding quality customer service. He ensured that I was advised on all maintenance present, and future that needed to be accomplished. He made outstanding quality customer service. He ensured that I was advised on all maintenance present, and future that needed to be accomplished. He made it very comfortable, and easy for me to make the right choices to extend the life of my vehicle. More

Check in and out was convenient and Small oversight was quickly resolved, time frame for drop off and pick up was Friendly. Basic service performed and all recalls updated. quickly resolved, time frame for drop off and pick up was Friendly. Basic service performed and all recalls updated. More

Well organized. Service managers very knowledgeable. A very pleasant experience. Nice waiting area. Wanted service department of just check my new rv before I took it out for its maiden voyage. It was ne very pleasant experience. Nice waiting area. Wanted service department of just check my new rv before I took it out for its maiden voyage. It was new, I was first owner. I feel confident they did a complete check of the rv. I will be back to this facility for service again. More

Everything was professional …. I received B service for my S class Mercedes it was nice to see my dashboard with out any lights on to be service… Got it back nice and clean to my S class Mercedes it was nice to see my dashboard with out any lights on to be service… Got it back nice and clean to More

New service process is great - dropped car off, signed minimal paperwork, and back in my wife's car going home within 5 minutes. Similarly fast, easy pick up three hours later. Best experience yet! minimal paperwork, and back in my wife's car going home within 5 minutes. Similarly fast, easy pick up three hours later. Best experience yet! More

Excellent service department. My additional parts are on irder. Victor provided a rental GLC 300. The service department is clean and has complimentary coffee for the group irder. Victor provided a rental GLC 300. The service department is clean and has complimentary coffee for the group More

Miguel is knowledgeable and excellent! He picks on items that are not obvious. Also he makes sure that car is clean both inside and out when returned. The telephone staff needs to be more helpful and frie that are not obvious. Also he makes sure that car is clean both inside and out when returned. The telephone staff needs to be more helpful and friendly. More

Brian McCoy was a pleasure to deal with. I was an out of town customer who blew out a tire. I had to be towed from the NJ Turnpike. My tire was not in stock and had to be ordered. Brian helped me and kep town customer who blew out a tire. I had to be towed from the NJ Turnpike. My tire was not in stock and had to be ordered. Brian helped me and kept me informed every step of the way. I appreciated his professionalism. He made me feel like one of his regular customers. More

Great professional service. Brian took the time to ensure all of my questions were answered. I would recommend your service department for quality work. Thank you. ensure all of my questions were answered. I would recommend your service department for quality work. Thank you. More

Good customer service. They are very friendly. Provided loaner car. He answered all questions. Very less waiting time. Updating service status on time. Overall good. loaner car. He answered all questions. Very less waiting time. Updating service status on time. Overall good. More