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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,315 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,315 Reviews of Mercedes-Benz of Princeton - Service Center

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June 11, 2021

Between Arno Orsini in sales, Jeff Hirtler in service and Paula's friendly reception, this dealership is first class. I would never consider another dealership for Mercedes Benz. More

by pblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review for Jeff and Paula. We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 06, 2021

Always pleased with the service and my 2001 ML 320 is still running great…..need some TLC with some rust but everything else is fine….easy scheduling, fast pick and Jeff takes the time to explain in deta More

by Slasimp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 06, 2021

Everyone was top shelf. The mechanic workmen ship on my sprinter / time will tell. I will be putting the sprinter up on my lift an checking out his work. I am looking forward for top shelf workmen’s ship. More

by handymanlb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Mercedes-Benz of Princeton responded

Thank you for the amazing review! We appreciate your support and are thrilled to hear that you are so confident in the Mercedes-Benz of Princeton team to get the job done. Drive safely, and we hope to see you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 01, 2021

They helped with all my issues. Explained the recall work in detail. The service advisor scheduled everything in a timely manner. The attendant was very nice as well. More

by Marcrsee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great service experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 31, 2021

It's always great experience with the service at MB Princeton,NJ. They took care of all the recalls and Miguel Cruz is always professional. More

by Nhayca
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Jun 05, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your stellar review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 28, 2021

Great service, timely and professional at all times. Provided me with a loaner car, so efficient. Got my car washed and all cleaned up! Thanks! Jim More

by jim.gunnerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Knobloch Jr.
May 29, 2021 -

Mercedes-Benz of Princeton responded

Thank you for the amazing review! We appreciate your support and are thrilled to hear that you are so confident in the Mercedes-Benz of Princeton team to get the job done. Drive safely, and we hope to see you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 27, 2021

Dealer did a outstanding job on the repairs to my e350 Dealer did a outstanding job on the repairs to my e350 fuel leak problem , picked up car washed, vacuum very happy with dealership! Thanks to all. More

by Big mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our sales and service team. We look forward to assisting you next time at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 27, 2021

Great dealership and service. Brian from service was very helpful and knowledgeable. Concerning every customer needs. I would recommend mb of Princeton to my friends and family. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz, Gary Napierkowski Jr., Paula Dzwonkowska
May 27, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 21, 2021

The Service department is one of the best!! All the staff are very friendly & professional. I will definitely go there for all my Mercedes C300 service needs. More

by Carmebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Mercedes-Benz of Princeton responded

We are glad that Linda and our Mercedes-Benz of Princeton Service Team was able to make experience a wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 20, 2021

Very simple. Everyone was friendly and professional. Victor kept me up to date on the service. To accommodate my schedule, He even extended the use of my car during the service period. More

by willbagley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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