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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,315 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,315 Reviews of Mercedes-Benz of Princeton - Service Center

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June 25, 2021

I really appreciate everyone going the extra mile to give me a new tire at the end of the day. I was so surprised that you were able to accommodate me. I am always happy with the service I receive but i ha More

by Mmarvie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 23, 2021

Always organized and clean. Victor is a great service rep More

by Lindakira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarissa Rinier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales and service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 22, 2021

I brought my 2017 E400 in for it's B service. My adviser, Jeff Hirthler, detailed what would services be performed. I requested new wiper blades, both front and back. As it turned out the rear brakes were i More

by dsutterley
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Mercedes-Benz of Princeton responded

We are glad that Jeff and our Mercedes-Benz of Princeton Service Team was able to make experience a wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 22, 2021

Best of the best! A great place to buy or have your car serviced. A customer for life. More

by jbest.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our sales and service team. We look forward to assisting you next time at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 21, 2021

Fantastic customer service. Had a personal scheduling issue which was solved without hesitation. Couldn't ask for more. Entire process from drop to pickup was A+. Thanks Brian and Linda More

by rosalie.daniels1
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Mercedes-Benz of Princeton responded

It was our pleasure to have assisted you with your vehicle purchasing needs. We are happy to read that you were satisfied with the experience in which our team provided you, and we wish you the best of luck with your new Mercedes-Benz! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 21, 2021

Excellent service at this location. Loaner car offered for no additional charge. More

by Onyi85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike the valet was excellent too., Miguel Cruz
Jun 23, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your stellar review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 20, 2021

I have known Linda the service rep for years. She is top of the list for efficiency and caring!! Great dealership!always accommodating. Thank you More

by John_Hoffmann
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your 5 star review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 18, 2021

Quick and reliable with their commitments. All services were completed on time. They had the loaner ready for me at the time of drop off. My vehicle was cleaned and washed after completing the services. More

by Mrkrunal
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Mercedes-Benz of Princeton responded

We are so glad that you enjoyed every step in your experience with Andrew. Thank you so much for sharing and for being a part of our Mercedes-Benz of Princeton family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 17, 2021

Always a great experience when I get my vehicle serviced here in Princeton. They are great at answering questions and providing insight into exactly what's going on with my vehicle. More

by Nick Mingle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz, Paula Dzwonkowska
Jun 17, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review about your Mercedes-Benz of Princeton experience!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 13, 2021

I am quite pleased with Mercedes -Benz of Princeton. I have been a customer for twenty plus years. I am quite pleased with my service person. More

by Traveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
Jun 15, 2021 -

Mercedes-Benz of Princeton responded

We are glad that our Mercedes-Benz of Princeton Service Team was able to make experience a wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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