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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,315 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,315 Reviews of Mercedes-Benz of Princeton - Service Center

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July 22, 2021

Fixed my Bluetooth in just a few seconds. I was trying for hours!!! Easy to talk to and the reason for why I keep comin back More

by jamestrust
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 19, 2021

It was the best experience . He was professional and very helpful. Very polite. No question I’ll come to see him next time I need a new car. More

by ariehfm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 18, 2021

Great service as always. I brought the car for a scheduled maintenance and had a small issue with the seat. The issue was diagnosed and quickly fixed. Thanks. More

by IV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2021 -

Mercedes-Benz of Princeton responded

We are very pleased that our Brian McCoy and our Mercedes-Benz of Princeton Service Team was able to make experience a wonderful one!! Thank you for your amazing review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 16, 2021

Always professional and friendly....As soon as I walk in Always professional and friendly.... As soon as I walk in the door, service is immediately providing information and taking care of the appointment.. More

by david_kramer53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Knobloch Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarissa Rinier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 16, 2021

Victor Rivera was friendly and very professional. The "Service B" work that was performed on my Mercedes E400 Hybrid was thoroughly and expeditiously done. Thank you Victor! More

by Mercedes E4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 15, 2021

Easy in, easy out. Work was done on time and the staff could not have been better to work with. They followed up and advised me through out the entire process. More

by rmovshin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Horne
Jul 16, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 12, 2021

Victor did a great job as well as the valet guy. Excellent customer service. Thanks to all the staff who were all friendly. Paula as well More

by JusJamesShow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Dzwonkowska
Jul 13, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 12, 2021

Great service, got a loaner for the day and also beside the service provided my car got a full wash and interior cleaning. Thank you! More

by maggyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Jul 13, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A+ review! . Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 11, 2021

I like the attention given at this dealership. Everyone is polite and thorough. I also feel that they’re honest. Anyone would feel comfortable at Mercedes Benz of Princeton More

by Fletc2pitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Jul 13, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 06, 2021

Always a pleasure working with Linda. Service was performed in a timely manor. Staff was friendly and professional..Pleased with the outcome.Appreciate everyone’s kindness. More

by ccm1144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Mercedes-Benz of Princeton responded

Thank you for the 5-star review! We are glad to learn that you had such a wonderful visit. We look forward to seeing you again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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