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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

About
Employees
Reviews
4.9
1,314 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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Call Service Center (609) 771-8040

2910 U.S. 1

Lawrence, NJ

08648

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1,314 Reviews of Mercedes-Benz of Princeton - Service Center

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August 16, 2021

Good Quality of service as always. I especially enjoy the service of cleaning my cars interior. Thanks! More

by ranhuang
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Report | Print
Aug 17, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Miguel! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 13, 2021

My service manager Miguel was great. Took great care of me and getting a loaner car was a simple process!! The parts department replaced my batteries at no cost - it was a great experience from start to fi More

by theflan4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Report | Print
Aug 17, 2021 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 12, 2021

The service department is outstanding ! They took us for an emergency and performed a full service that was scheduled the next week to save us time - and provided a loaner on short notice ! More

by fries.ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
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Aug 13, 2021 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that Miguel, Jeff and the rest of our service department continue to impress you during your visits! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 12, 2021

Friendly staff. I was able to have a loaner car while mine was being serviced. The earliest appointment available had to be booked about 3 weeks in advance so plan accordingly when your service warning p More

by Ibi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Dzwonkowska
Report | Print
Aug 13, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5/5 recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 10, 2021

Service is very good. Service manager is very polite and helpful. More

by santisrig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Report | Print
Aug 11, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team!!! We are so happy that your Mercedes-Benz of Princeton service experience with Miguel exceeded your expectations! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 08, 2021

Victor is helpful. He always stays in touch during work done on Car. My 2020 GLE 350 Battery started draining again. After software update battery stooped draining after ignition is turned off.Great Job. More

by mahendra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review for Victor! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 08, 2021

I’m very happily that my truck got done in 1 day and guy that helped me his name is Andy and he was very understanding explaining me the problem More

by Artan.delli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Aug 10, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 07, 2021

The Staff was friendly, polite, knowledgeable and helpful. Thank you More

by LA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist and Check in Employee, Miguel Cruz
Report | Print
Aug 10, 2021 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 06, 2021

My service manager, Miguel Cruz was amazing took care of my tire issue in a fast & expedited manner. Love this dealer Thank you, José Pérez More

by Jose P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Report | Print
Aug 10, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about Miguel and our service team. We look forward to providing an amazing experience you next time at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 05, 2021

Always pleasant, alway professional, always satisfied. The receptionist was especially and extremely cordial and efficient. Use of the loaner car was essential for me. I would recommend Mercedes Benz o More

by dradko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2021 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that Brian and the rest of our service department continue to impress you during your visits! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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