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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,314 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,314 Reviews of Mercedes-Benz of Princeton - Service Center

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September 02, 2021

I encountered no problems, just friendly & efficient service. My car was brought to Princeton Mercedes as part of a Mercedes Benz recall regarding the sunroof. After an inspection of the sunroof it wa More

by Alfie
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Mercedes-Benz of Princeton responded

We are so glad that you enjoyed every step in your experience with Victor. Thank you so much for sharing and for being a part of our Mercedes-Benz of Princeton family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 01, 2021

Greeted in a timely manner, car was finished ahead of schedule and cleaned. Miguel was attentive and ket me posted with progress of the work More

by john6349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Sep 04, 2021 -

Mercedes-Benz of Princeton responded

We are very pleased that our Miguel and our Mercedes-Benz of Princeton Service Team was able to make experience a wonderful one!! Thank you for your amazing review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 31, 2021

My service visit was flawless and was completed promptly. I was treated courteously and professionally by all members of the service staff with speial kudos to my service writer Victor who is always attentiv More

by joec
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Dzwonkowska
Sep 04, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 31, 2021

Jeff, my service tech, kept me advised of all issues with my vehicle and worked with me to help keep costs on repairs/service down. More

by hacksaw 357
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team!!! We are so happy that your Mercedes-Benz of Princeton sales experience exceeded your expectations! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 28, 2021

Service was outstanding. I have no hesitation recommending this dealership to anyone looking for a new or used Mercedes-Benz. World class customer service and support. More

by Brucemark
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to leave us a review! We are glad you had a excellent experience working with our team at Mercedes-Benz of Princeton, and we will certainly pass along your kind words. We hope that you continue to enjoy your new Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 24, 2021

As usual everything was great. The receptionists were efficient and Brian McCoy, my service advisor is the consummate professional. More

by ajlearningplus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that Brian and the rest of our service department continue to impress you during your visits! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 23, 2021

Professional service. Kept informed on issues to be addressed and status of my service. Drop off and loaner access fast and efficient. Thank you Victor More

by dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Dzwonkowska
Aug 25, 2021 -

Mercedes-Benz of Princeton responded

It is fantastic to see that Paula and Victor continue to impress you during your visits! Thanks for taking the time to review Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 23, 2021

Dale Cook in Sales and Brian McCoy in Service are very professional and have been a pleasure to work with. I have leased and purchased 3 Mercedes in the past 5 years and will go to no other MB dealership. More

by Michael T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 17, 2021

Great service , fast service and great communication. Explained service performed More

by Secureconey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Aug 17, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 17, 2021

The dealership was very flexible in their schedule and allowed me to drop off on a Saturday and pick up same day, great professionalism and an amazing clean! More

by JoeMash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
Aug 17, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write this beautiful review! We are proud to have earned your business and happy to hear that we went above and beyond to assist with your purchase. We are wishing you and your family many safe and happy miles in your new Mercedes-Benz! - Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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