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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,314 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,314 Reviews of Mercedes-Benz of Princeton - Service Center

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September 17, 2021

Great service. Mercedes look care of the issue promptly and I was on my way in no time More

by sundeep
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that Andy and the rest of our service department continue to impress you during your visits! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 16, 2021

I have had my cars serviced at this dealership for many years. I have always been satisfied with the excellent service received More

by RKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic service review for Jeff! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 16, 2021

Excellent service. Everything was seamless. Great customer service. While there, vehicle was in need of a recall notice. Completed in a professional manner. More

by Edwina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 16, 2021

Jeff continues to offer outstanding service. He kept me Jeff continues to offer outstanding service. He kept me informed every step of the way and worked within my schedule, which was not easy to do. More

by Susan
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Jeff! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 14, 2021

Vehicle was in for a recall and for a front radar sensor repair that work was done in a professional manner. Andrew Horne, my Service Advisor very friendly and professional. More

by johndanek012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 out of 5 review, and have an amazing day!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 13, 2021

I'm very pleased with your service .It would be better if I could pick up my car earlier More

by mini3377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that Linda and the rest of our service department continue to impress you during your visits! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 11, 2021

Vehicle was in for a recall and that work was done in a professional manner. I have always had a good experience at this dealership. More

by Wander
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 06, 2021

Jeffery Hirthler, my service advisor was very friendly and professional as well as knowledgeable in his field. The service was performed on time and I was offered a loaner car ( but I used their ride). More

by snsmss
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Mercedes-Benz of Princeton responded

We are so glad to hear this amazing review! Making sure our clients are happy is our top priority. Thank you so much for sharing your experience with our service center, and Jeff! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 03, 2021

Run like a well oiled machine. Job well done. Appreciated being dropped of @ home when loaner wasn't available. Would do moe business with service dept if prices weren't as high as they are, overall a good e More

by thesuperfly0919
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 02, 2021

Excellent service and great communication!!Couldn’t do Excellent service and great communication!! Couldn’t do enough for us ! Thank you so much Jeff in service 😊 My ML was also very clean when I picke More

by Lkrena1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Mercedes-Benz of Princeton responded

Thank you for the amazing review! We appreciate your support and are thrilled to hear that you are so confident in the Mercedes-Benz of Princeton team to get the job done! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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