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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,314 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,314 Reviews of Mercedes-Benz of Princeton - Service Center

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October 08, 2021

Outstanding customer service from Jeff Hirthler & advice from tech RoB Soffell. Makes my yearly service go very smooth. 100 % recommended. Thank you More

by tony dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 07, 2021

The service support is top notch. Prices are a little high but I feel at least they do a good job at Mercedes Benz Princeton. Victor helped me out and always treats the customer well. Thanks again. More

by MrBen23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that Victor and the rest of our service department continue to impress you during your visits! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 07, 2021

The team at Princeton MB are very professional and showed a high level of courtesy. Compared to the dealership that I bought my car, they were honest and was able to articulate the needs of my car to me with More

by Benzforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to leave us a review! We are glad you had a excellent experience working with our team at Mercedes-Benz of Princeton, and we will certainly pass along your kind words! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 04, 2021

No complaints and I am happy all the services I had so far. I will continue to use yours services More

by song
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback. Thanks again for the wonderful recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 04, 2021

Very good service and sales department emphasizes customer service. Friendly, competent and professional staff always ready to assist their customers More

by Marltonjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 04, 2021

Excellent Customer Service at Mercedes of Princeton. Very consistent every time! Very professional and personal every time. Love the car as well! More

by allanconover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 29, 2021

Service was outstanding. The service manager Jeff and the staff were fantastic. I had gotten a flat and his staff stayed until I arrived and I was 22 miles away from the dealership and they waited until I go More

by Tlbigman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Mercedes-Benz of Princeton responded

It is fantastic to see that Jeffery continues to impress you during your visits! Thanks for taking the time to review Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 27, 2021

The service was impeccable! Quick, precise, professional, and friendly!! Thank you for prettying up my Mercedes! More

by moiraw16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarissa Rinier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lovely ladies at the front!!, Paula Dzwonkowska
Sep 28, 2021 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that our service department continue to impress you during your visits! Congrats on your new Mercedes-Benz!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 26, 2021

Excellent Service! I get in and out quickly! I receive a loaner vehicle. Thanks all I need. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Cook
Sep 26, 2021 -

George responded

Great place to buy and service my car!

Sep 26, 2021 -

George responded

Great place to buy and service my car!

September 21, 2021

THE FRONT DESK ATTENDNCEE'S WERE POLITE WHILE MULTI-TASKING WITH BUSY PHONES RINGINGS. MY REP WAS PROFESSIONAL. I GOT MY OIL CHANGED. WOULD GO AND COME BACK TO MB ON RTE 1 IN LAWRENCETON /PRINCE More

by Patpenix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Andy and our Service Team! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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