Back

Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,313 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

Directions

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

1,313 Reviews of Mercedes-Benz of Princeton - Service Center

Sort by
January 08, 2022

Prompt and efficient service. Kept me informed of status along the way. Quick checkout process. More

by sjs3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Linda and our Service Team! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 31, 2021

I bring our car in every December for the annual service. It's always a pleasure to see Andy, who manages our service. I can be confident that all will be well driving throughout 2022! More

by Robin O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Mercedes-Benz of Princeton responded

Thank you for the great review! We are always happy to see customers return to us for their next Mercedes-Benz, and we are happy to hear that Andrew was a pleasure to work with! We look forward to seeing you again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 21, 2021

Always a great experience at Mercedes Benz of Princeton. Victor took great care of me when I dropped off and picked up. More

by joe calo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Knobloch Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Wilkening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Knobloch Jr., Gary Napierkowski Jr., Gary Napierkowski Sr
Jan 04, 2022 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about Victor and our service team. We look forward to providing an amazing experience you next time at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 20, 2021

Jeff is a very good service representative. He's always very attentive and responsive, and makes it easy to come back. More

by Jason Akers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 13, 2021

My experience with Princeton Mercedes has always been superior . The people and the service have been first class More

by Ejm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Ejm responded

Everything was done well

December 11, 2021

Worst service ever after dealing with Infiniti Lexus and BMW will not be coming back not even for a oil change More

by Tabu609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian McCoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Mercedes-Benz of Princeton responded

We are sorry to hear of your experience. We cannot overstate the importance of our client experience at Mercedes-Benz of Princeton. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable vehicle purchasing environment. Please contact us at a time that is convenient for you @: (609) 910.5826. Thank you.

December 07, 2021

I have been going here since I got my car in 2014. Never disappointed. Brian McCoy my service advisor is the best. More

by petzko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback for us and Brian! We're here for any concerns you may have, and thank you for your years of business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 07, 2021

jeff hirthler was a great help and pretty much oversaw the entire repair process. very professional and efficient. good communication at all times. More

by ramesh.punwani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback, and for the wonderful recommendation! Have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 30, 2021

Amazing customer and service team. Car returned on time. Thank you you very very much much More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz, Gary Napierkowski Jr., Paula Dzwonkowska
Nov 30, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team!!! We are so happy that your Mercedes-Benz of Princeton service experience exceeded your expectations! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 26, 2021

Beware of this dealerships service department! They are horrible!! Gave them a car which was running perfectly and after a $300 service lights are going off and the car shows multiple failures - when I cam More

by iscnitzan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian McCoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz, Paula Dzwonkowska
Dec 03, 2021 -

Mercedes-Benz of Princeton responded

We are sorry to hear of your experience. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable vehicle servicing environment. We have the utmost trust, and faith in our award wining Mercedes-Benz Certified Service Writers, and Mercedes-Benz Master Certified Technicians. Thank you for choosing us as your Mercedes-Benz service provider!

...
60
...

;