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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,312 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,312 Reviews of Mercedes-Benz of Princeton - Service Center

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April 26, 2022

Easy drop off and pick up process. Also clear communication over text. All questions answered on time. More

by Yogi Mehta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your years confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 25, 2022

Great experience. Linda Tague, our service advisor, was responsive and helpful as always. It is what you should expect from a Mercedes Dealership. More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Mercedes-Benz of Princeton responded

Thanks for telling us that Linda was very professional, as well as friendly and knowledgeable. We're glad to know that you're happy with the service you received. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 24, 2022

Excellent service - courteous and truly professional. The timing was great and the service team knows their product well. More

by MikeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that our service department continues to impress you during your visits! Congrats on your new Mercedes-Benz!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 23, 2022

Robert Lisi did an excellent in explaining the quirks and features for us. He really knows Mercedes cars and how all features work. More

by Cpalex73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Mercedes-Benz of Princeton responded

We are pleased to hear you experienced wonderful service and Robert went above and beyond to make the car buying process smooth. We wish you the best of luck with your new Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 22, 2022

Jeff and Victor in service are always very helpful and professional. They were able to get a new tire on our E350 and complete the upcoming service at the same time. More

by Claus A
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Mercedes-Benz of Princeton responded

We are so glad that you had an amazing experience!!! Thank you for the 5 stars! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 20, 2022

Great service every visit, every time, thank you! I’m a loyal Mercedes Princeton customer. More

by buys.snarls-0a
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 11, 2022

The service is excellent, and Linda Tague has always been clear about the work required. She is "FANTASTIC"! Everybody is always kind and really professional. More

by Ravi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Linda! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 10, 2022

The service is wonderful and Linda Tague has always explained the work needed . She is "GREAT"! Everyone is always gracious and very professional. I have bought 2 Mercedes from this dealership and wil More

by Rosalie Conaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 09, 2022

The service department were very prompt and courteous. We have been dealing with this dealership for over 20 years and they have always been outstanding. More

by joe.auletta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz, Gary Napierkowski Jr., Paula Dzwonkowska
Apr 13, 2022 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 05, 2022

I had an emergency and the service group was great. Jeff was AMAZING in his expertise and dedication. They did a great job and took care of all the paperwork in a very professional way. HIGHLY RECOMMEN More

by janCEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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