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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,312 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,312 Reviews of Mercedes-Benz of Princeton - Service Center

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May 19, 2022

Knowledgeable and professional handling of my issue and was able to diagnose and resolve it very effectively. More

by Wilsonmhamt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter who is with road services is awesome. Really knows his stuff and very empathetic. Please increase his pay.
May 23, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Peter! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 13, 2022

The usual personalized, professional service from Andy, Brian and their people, continuing my highly satisfying 40+ year relationship with this dealership. More

by raleshirew1
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022 -

Mercedes-Benz of Princeton responded

We are so glad that you had an amazing experience!!! Thank you for the 5 stars! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 11, 2022

The service was great - when I took my car that had a flat tire to this dealer for the first time -- the service manager was friendly and helpful and they were able to fix my tire promptly. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Dzwonkowska
May 14, 2022 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Brian. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 10, 2022

Great service and really appreciated a loaner car for the day....Very pleased...Cost was fair and extremely nice and competent people... More

by lynndjohnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Mercedes-Benz of Princeton responded

Thanks for telling us that Jeffery was very professional, as well as friendly and knowledgeable. We're glad to know that you're happy with the service you received. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 06, 2022

Excellent, prompt service, as usual! I love that Jeff, who coordinates my service, made a recommendation for my next service, before the winter; but did not push me to do more than the s More

by ritaanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Jeffery! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 06, 2022

Excellent customer support, very hygienic environment, highly professional and skilled personnel. Completely satisfied with the service. More

by raju0430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk staff
May 06, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Victor! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 05, 2022

Everyone from the reception area to the service man were excellent, courteous and. efficient. my car was totally cleaned after being serviced. More

by juliedavis71v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for our Team! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 06, 2022 -

juliedavis71v responded

You are very welcome. my email address is juliedavis71v@ gmail.com

May 02, 2022

I had an issue with the button that controlled the folding of the rear seats, and Brian and the team were able to resolve the issue in a short period of time in a professional and courteous manner. More

by SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Brian. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 02, 2022

No issues, got the loaner for while the car was being serviced. It's a small dealership but it looks like they try to make customer happy. I spoke to my service rep and he's been there for a long time so More

by HenryD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Mercedes-Benz of Princeton responded

We're truly touched and honored by this amazing review. We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 28, 2022

I was pleased with the service personnel, because I brought my car in for tire problems and no appointment. More

by mbe400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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