Mercedes-Benz of Princeton - Service Center

Linda is always very professional and excellent to work with and the service staff was very courteous. with and the service staff was very courteous. More

Excellent service and responsive to my concerns in addressing the Mercedes Me connectivity to and from my C300 addressing the Mercedes Me connectivity to and from my C300 More

Needed help with pairing my new Iphone 14 with bluetooth. Bob was very knowledgeable and walked me through. Very happy. Bob was very knowledgeable and walked me through. Very happy. More

Service was great. Communication could have been a bit better. I took car in for a 10 a.m. appointment on Monday. Got first call re:repairs & prices at 9:30 Tues. morni Communication could have been a bit better. I took car in for a 10 a.m. appointment on Monday. Got first call re:repairs & prices at 9:30 Tues. morning. Was told I would get another call Tues. afternoon. Did not get that call and the car stayed overnight for a second night. Was waiting for a call on Wed. a.m. with update. I called in around 11:30 a.m. myself, to check on my car. They were working on it at that time...2 days after my appointment time. I opted to keep the car there for another night. Not really what I thought would happen. But...everything was repaired properly. Jeff was easy to work with and I appreciate that you were extremely busy over that time period. More

This is a top notch dealership. The entire team is highly professional. Their service and sales practices are genuine and honest. Since 2006 I have been going to MB of Princeton to The entire team is highly professional. Their service and sales practices are genuine and honest. Since 2006 I have been going to MB of Princeton to buy cars and for service. Their performance has been consistently stellar. More

Definitivamente, el Servicio y el profesionalismo, es algo q no se improvisa, es por eso que elijo un Carro Mercedes Benz , porque no solo es la calidad sino tambien, q el dealer donde llevo a hacer los algo q no se improvisa, es por eso que elijo un Carro Mercedes Benz , porque no solo es la calidad sino tambien, q el dealer donde llevo a hacer los servicios, en este caso Mercedes Benz of Princeton, es de primera la atencion y el trabajo efectuado. More

Dealership is very efficient and accommodating. Customer waiting area is comfortable and clean. Excellent service advisor Jeff Hirtler. Thank You Customer waiting area is comfortable and clean. Excellent service advisor Jeff Hirtler. Thank You More

This dealership has friendly, professional staff who make every transaction very easy and agreeable. We are always informed of any work that will be done to our car ahead of time. Getting a loaner car for th every transaction very easy and agreeable. We are always informed of any work that will be done to our car ahead of time. Getting a loaner car for the period when our car is being serviced also makes life so much easier. Great dealership. Highly recommended! More

Brian McCoy is the best. Good response and follow up. Knows the cars very well. Good response and follow up. Knows the cars very well. More

I leased my car from Brooklyn Mercedes in 2020. I just received a Recall notice concerning my transmission and didn't want to drive all the way to Brooklyn. I decided to take a chance on the Princ I just received a Recall notice concerning my transmission and didn't want to drive all the way to Brooklyn. I decided to take a chance on the Princeton dealership. Much more convenient. Glad I did. The service was excellent! I dealt directly with the service manager Michael Hoehman. Repairs were done in a timely manner. I will be taking my future business to Princeton. More