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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,312 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,312 Reviews of Mercedes-Benz of Princeton - Service Center

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August 31, 2022

Brain and staff is very professional and courteous. They provided the right advice when we were in panic state and fitted our vehicle with their extremely busy schedule. Thanks to all the people at Mer More

by ASD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Mercedes-Benz of Princeton responded

Thanks for telling us that Brian was very professional, as well as friendly and knowledgeable. We're glad to know that you're happy with the service you received!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 29, 2022

Professional and timely service resulting in outstanding experience. The staff is very courteous and eager to help. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Dzwonkowska
Aug 29, 2022 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 28, 2022

I was in for service and the dealer performed the job as per expectations. The tires were rotated as told at the time of service More

by anuj.us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 27, 2022

I have always had a great service experience at Mercedes’ Benz of Princeton! Special thanks to Victor Rivera, and Brian McCoy, and the technicians! Truly the best service experience! More

by mbclk55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Dzwonkowska
Aug 29, 2022 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 27, 2022

good but not perfect, the front desk is not hospital, the service and recall are finished on time. More

by W15602
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 25, 2022

I love this dealership! ! Very nice staff, clean waiting area, excellent maintenance service & my sales agent Paul Lai is excellent treated me like a family! More

by adelfa_feldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 22, 2022

Just always an easy experience. Also told us the service would take about an hour and a half and it took almost exactly that time. Thank you More

by DaveJLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 22, 2022

Service advisor was very helpful in assisting me with the service. Very friendly team. Thanks More

by Vishwateja44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 22, 2022

Excellent experience! ! Thank you all for your help and professionalism. I was in and out quickly !! More

by Nickykelsaub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mercedes-Benz of Princeton responded

Your review really means a lot to us! We are very pleased that everything went smoothly with your service appointment with Andy. Enjoy your Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 16, 2022

Courteous staff, reasonable appointment availability, service status updates, service completion timeliness with recommended follow up. More

by rkong911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your super feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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