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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,365 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about ...
Today: 7:30 AM - 6:00 PM Closed Now
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2910 U.S. 1

Lawrence, NJ

08648

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1,365 Reviews of Mercedes-Benz of Princeton - Service Center

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January 15, 2023

Professional staff all around. The sales staff, Mr Dale Cook is ALWAYS there to help. Whether it’s a sales question or service question DALE is always willing to assist us. Jeff, t More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Wilkening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 14, 2023

Jeff is a great service adviser—always clear about what needs to be done and always pleasant to deal with. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 07, 2023

Al was friendly at take in and Andy was terrific, service completed timely as usual. More

by Kwd56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al at check-in Valet
Jan 07, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 02, 2023

Firstly, I come to this location because of my Service Advisor, Victor. Secondly, the replacement Receptionist are pleasant and very nice. More

by SL416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Victor. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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January 01, 2023

It was a wonderful experience! !! I waited for my car and it was ready when they said it would be ready. They washed my car before giving it back to me. I would differently bring my More

by JODICOSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Brian! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 29, 2022

The dealership was curtious and paid attention to my required service items . Waiting time was reasonable and my service manager listed two additional items for my consideration , which I appreciated . More

by Davefraytak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 23, 2022

Brian McCoy helped me out with my service on my C300. Went above and beyond and got me back on the road in no time. Thanks! More

by Adam S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Mercedes-Benz of Princeton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 19, 2022

Brain the service manager did everything he could to insure I had the best experience More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Mercedes-Benz of Princeton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 16, 2022

Brian was very professional and attentive and kept me abreast of the status of my car. More

by sophia4230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Mercedes-Benz of Princeton responded

Thank you for the amazing service review for Brian. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 12, 2022

The service has been good in every respect. Everything was explained clearly. Keep up the good work. More

by leon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Victor. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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