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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,312 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,312 Reviews of Mercedes-Benz of Princeton - Service Center

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October 10, 2022

Excellent. Prompt attention to my concerns and repaired immediately.Friendly atmosphere and the service advisor was impressive. More

by dlokai
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 10, 2022

I have had an excellent and professional service experience with the Service Manager (Brian McCoy) and Technician (Bryant Randal). Thank you! More

by Wbrisson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant Randall
Oct 11, 2022 -

Mercedes-Benz of Princeton responded

Thank you for the perfect 5 star review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton service team. Drive safely, and we will see you soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 04, 2022

Smart and informative, definitely worth the wait. Mercedes is the best vehicle you can buy !! More

by Reds888
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Richard! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 04, 2022

Very good regular maintenance experience. Thank you to Brian. Very professional and well managed visit. More

by Rbcl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 04, 2022

Great job by the servive staff, especially Victor who got me in and out promptly. I always have confidence that the job will be done right. More

by joec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Mercedes-Benz of Princeton responded

Thank you for the great review! We are so glad to hear that Victor delivered such a successful service experience. Drive safely, and we hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 30, 2022

Pleasant to talk with and explaining is clear overall good experience. Everything was clean nice More

by Jigs12388
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale cook
Oct 11, 2022 -

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly. Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 30, 2022

Andy Horne is always patient and helpful, and communicates well in a timely fashion. He makes it easy for me. More

by DennisD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Jr.
Oct 11, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 27, 2022

Excellent service,car was cleaned throughly, and job was completed on time. Clean service area. Friendly, knowledgeable service representative. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Don responded

Excellent service, car was cleaned throughly, and job was completed on time. Friendly, knowledgeable service representative.

September 26, 2022

Excellent service, quick and easy scheduling and very friendly staff. We had a flat tire and making the appointment was so quick. More

by kpamg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paula Dzwonkowska
Sep 27, 2022 -

Mercedes-Benz of Princeton responded

Thanks for telling us that Paula was very professional, as well as friendly and knowledgeable. We're glad to know that you're happy with the service you received!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 26, 2022

Always easy been coming there for years always satisfied with the service and workers sales dept as well as sales More

by Chaos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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