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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,312 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,312 Reviews of Mercedes-Benz of Princeton - Service Center

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November 17, 2022

By far the best experience I have had with a car dealer. Good communication is key to retaining customers, and I am happy to say I will always come back. More

by marlatrust
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 13, 2022

Besides doing the normal top notch work, they were very flexible and accommodating due to a couple of scheduling mishaps on my side. Thank you Team! More

by amfm95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 13, 2022

I have purchased 2 vehicles from this dealership and am very happy with the service on my car. More

by Tonay
Recommend Dealer
Yes
Employees Worked With
Linda Tague
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 05, 2022

i WAS getting new Tire and set up appointment after my tires were done. I told Customer service that My tire appointment is 10.00 so make appointment after 11.00 but she did at 8.00 When I reach there the More

by rakeshmohindroo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your business. At Mercedes-Benz of Princeton, we pride ourselves on providing every client with an enjoyable, professional vehicle servicing environment. We are sorry to hear of your displeasure. Please contact us directly at 609.771.8040 to discuss your concerns, and we will accommodate you in every way. Thank you

November 05, 2022

They provided loaner car. Service completed on time and called me that car is ready. More

by Mohammed_murad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Jeff! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 28, 2022

Mercedes-Benz of Princeton is the only dealership I’ll use. Tom Jr.is friendly, knowledgeable, and professional, the service department is excellent, and Robert Lisi is very helpful in setting up and exp More

by diane
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 24, 2022

They repaired my car without a problem and very quickly. I was happy with the service. More

by fcostanzo22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Jeff and Victor! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 21, 2022

Every time I come to them they always are very good and what do they always take care everything More

by Emmanuelpaintingremodelingllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 19, 2022

I was satisfied with the service and the loner vehicle that I used while mine was serviced. More

by mbe400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing weekend!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 16, 2022

As always Mercedes of Princeton’s service department did a great job! Linda is a terrific service advisor More

by RH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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