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Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,312 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service.
Schedule a Service Appointment today, or review our great service specials.
If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos.
If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,312 Reviews of Mercedes-Benz of Princeton - Service Center
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December 05, 2022
Service was great. Communication could have been a bit better. I took car in for a 10 a.m. appointment on Monday. Got first call re:repairs & prices at 9:30 Tues. morni Communication could have been a bit better. I took car in for a 10 a.m. appointment on Monday. Got first call re:repairs & prices at 9:30 Tues. morning. Was told I would get another call Tues. afternoon. Did not get that call and the car stayed overnight for a second night. Was waiting for a call on Wed. a.m. with update. I called in around 11:30 a.m. myself, to check on my car. They were working on it at that time...2 days after my appointment time. I opted to keep the car there for another night. Not really what I thought would happen. But...everything was repaired properly. Jeff was easy to work with and I appreciate that you were extremely busy over that time period. More
by Priscilla4
Employees Worked With
December 05, 2022
This is a top notch dealership. The entire team is highly professional. Their service and sales practices are genuine and honest. Since 2006 I have been going to MB of Princeton to The entire team is highly professional. Their service and sales practices are genuine and honest. Since 2006 I have been going to MB of Princeton to buy cars and for service. Their performance has been consistently stellar. More
by Makooi
December 04, 2022
Definitivamente, el Servicio y el profesionalismo, es algo q no se improvisa, es por eso que elijo un Carro Mercedes Benz , porque no solo es la calidad sino tambien, q el dealer donde llevo a hacer los algo q no se improvisa, es por eso que elijo un Carro Mercedes Benz , porque no solo es la calidad sino tambien, q el dealer donde llevo a hacer los servicios, en este caso Mercedes Benz of Princeton, es de primera la atencion y el trabajo efectuado. More
by Spider@03
December 01, 2022
Dealership is very efficient and accommodating. Customer waiting area is comfortable and clean. Excellent service advisor Jeff Hirtler. Thank You Customer waiting area is comfortable and clean. Excellent service advisor Jeff Hirtler. Thank You More
by tony dee
Employees Worked With
November 25, 2022
This dealership has friendly, professional staff who make every transaction very easy and agreeable. We are always informed of any work that will be done to our car ahead of time. Getting a loaner car for th every transaction very easy and agreeable. We are always informed of any work that will be done to our car ahead of time. Getting a loaner car for the period when our car is being serviced also makes life so much easier. Great dealership. Highly recommended! More
by Rbanerjee30
Employees Worked With
November 25, 2022
Brian McCoy is the best. Good response and follow up. Knows the cars very well. Good response and follow up. Knows the cars very well. More
by Chris
Employees Worked With
November 25, 2022
I leased my car from Brooklyn Mercedes in 2020. I just received a Recall notice concerning my transmission and didn't want to drive all the way to Brooklyn. I decided to take a chance on the Princ I just received a Recall notice concerning my transmission and didn't want to drive all the way to Brooklyn. I decided to take a chance on the Princeton dealership. Much more convenient. Glad I did. The service was excellent! I dealt directly with the service manager Michael Hoehman. Repairs were done in a timely manner. I will be taking my future business to Princeton. More
by jhoehman
Employees Worked With
Michael Hoehman
November 22, 2022
Having been a Customer in Princeton since 1983, I was truly disappointed. It's not what is used to be. Where to begin, it used to much friendlier, more courteous and professional. The Service took a bit truly disappointed. It's not what is used to be. Where to begin, it used to much friendlier, more courteous and professional. The Service took a bit longer than expected, it happens, but the appropriate communication was lacking. That was probably the result of the fact that there was only one Service adviser, as only one Associate at the Desk. That is frankly for a Saturday not acceptable. My next scheduled Service will be hopefully better. More
by rötchen
Employees Worked With
November 19, 2022
Very very happy with the Princeton Mercedes team. Specialty Brian Hoffman and Brian McCoy. Thanks you. Specialty Brian Hoffman and Brian McCoy. Thanks you. More
by Manish Patel
Employees Worked With
November 18, 2022
Brian McCoy is always helpful. Everyone is super polite, and service was completed in an efficient and timely manner. Everyone is super polite, and service was completed in an efficient and timely manner. More
by ssmclaine
Employees Worked With
