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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,347 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,347 Reviews of Mercedes-Benz of Princeton - Service Center

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March 11, 2023

Thank you Jeff for always making every visit with MB smooth and easy. Always answered my questions. More

by rex2m15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 06, 2023

Honest, truthful service from a great service team. Excellent diagnostic skills and realistic recommendations from the team. More

by Chris Norton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Soffel
Mar 06, 2023 -

Mercedes-Benz of Princeton responded

We are so glad that you had an amazing experience!!! Thank you for the 5 stars! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 06, 2023

The service center provides fast service. The service representative is very nice. They have good coffee too. More

by Ming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your super feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 03, 2023

The service department is excellent. Everything is well explained, they keep in close contact with you and the work is always well done. More

by magambone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 25, 2023

We took the car in to get 2 minor recalls completed. They were done to our satisfaction. More

by Paul.nicholson615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the wonderful review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 24, 2023

mercedes was able to fix the issue in the service and also completed the open recalls More

by modiravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable, trustworthy vehicle servicing experience. Thank you so much for sharing! Please contact us at 609.771.8040 to discuss your concerns further. Thank you

February 24, 2023

Victor was awesome? I dropped off my vehicle for regular service and i was able to go on with my day and pick up my vehicle in a modest timeframe. Would go again. More

by Andre.j.brown18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 24, 2023

Linda Tague is the "Best" service coordinator I have ever worked with. The rest of the staff from the time you drive your car in to the time you leave, each person has been very courteous and attentive. I tr More

by Rosalie Conaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your great service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 23, 2023

Service was excellent. No issues. Car feels great. Victor was so nice. I’ll definitely come back for the next service. More

by Andres A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 23, 2023

Once Allen took over the scheduling, the Diesel Upgrade went so smoothly, A loaner vehicle was made available and very useful. The Diesel Upgrade process took two iterations but the end result is an upgrad More

by nirmal
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen
Feb 23, 2023 -

nirmal responded

Well done

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