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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,312 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,312 Reviews of Mercedes-Benz of Princeton - Service Center

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February 15, 2023

Excellent customer service, with a clear dedication to working towards resolution of any vehicle issues and customer concerns. More

by MikeM
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael D. Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your perfect, top-tier review! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 13, 2023

As usual Victor provided exceptional great service, and had a great experience at the dealership. The service was completed promptly, and Victor kept me informed throughout the process and when the service More

by lim_son
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 13, 2023

Jeff did a great job in addressing the issues we discussed with him. We were happy with the service experience. More

by tjrodpa
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 11, 2023

This dealer has a very good service department! Responsive and very communicative. Brian is an excellent service manager! More

by Leslie.kurtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 11, 2023

Efficient, organized and attentive. Brian knows what he’s doing and handles all questions professionally. Waiting area is clean and comfortable. More

by Bsgbfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 10, 2023

Great team! Brian helped me with the servicing. Service was prompt and no issues. Thanks! More

by RK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your super feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 10, 2023

Great service! I had a flat tire and Princeton Mercedes sent person right away on a Sunday afternoon and fixed it in no time! More

by ggkamath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emergency tire replacement service team
Feb 14, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your great service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 10, 2023

Excellent service. Victor took very good care of me, and the car was finished on time. Proximity to my home is also a plus . till next time More

by scottprincetonwmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the great review! We are so glad to hear that Victor delivered such a successful service experience. Drive safely, and we hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 10, 2023

I had an issue and brought my car in late in the day without an appointment. Brian was able to squeeze me in and get me on my way quickly. Highly appreciated! More

by JTKonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Mercedes-Benz of Princeton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we exceeded your expectations. Thank you again for choosing Mercedes-Benz of Princeton; we look forward to having you as one of our valued customers for many more years to come! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 07, 2023

Great team! Nice to work with all of them, quick turn around. No issues with my service More

by gabbyraffo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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