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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,312 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,312 Reviews of Mercedes-Benz of Princeton - Service Center

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February 24, 2023

mercedes was able to fix the issue in the service and also completed the open recalls More

by modiravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable, trustworthy vehicle servicing experience. Thank you so much for sharing! Please contact us at 609.771.8040 to discuss your concerns further. Thank you

February 24, 2023

Victor was awesome? I dropped off my vehicle for regular service and i was able to go on with my day and pick up my vehicle in a modest timeframe. Would go again. More

by Andre.j.brown18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 24, 2023

Linda Tague is the "Best" service coordinator I have ever worked with. The rest of the staff from the time you drive your car in to the time you leave, each person has been very courteous and attentive. I tr More

by Rosalie Conaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your great service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 23, 2023

Service was excellent. No issues. Car feels great. Victor was so nice. I’ll definitely come back for the next service. More

by Andres A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 23, 2023

Once Allen took over the scheduling, the Diesel Upgrade went so smoothly, A loaner vehicle was made available and very useful. The Diesel Upgrade process took two iterations but the end result is an upgrad More

by nirmal
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen
Feb 23, 2023 -

nirmal responded

Well done

February 23, 2023

Victor made the process quick and transparent. Gave me all available options, and discounts available to make the service affordable and reliable More

by Bala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 20, 2023

Linda and her team are very professional, helpful and courteous. They fixed the problem quickly and kept me informed. The sales staff especially my dealert, Paul L is great as well. More

by joe172east
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 17, 2023

Very professional and dependable. They communicate through the process of the service timeline. Victor always helpful as my service coordinator. More

by david_kramer53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Mercedes-Benz of Princeton responded

We're truly touched and honored by this amazing review. We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 17, 2023

Everyone was so professional. They were very accommodating - I felt I could trust the team. I cannot say enough good things about Brian (service) and Arno (sales). More

by brenda.j.palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Mercedes-Benz of Princeton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we exceeded your expectations. Thank you again for choosing Mercedes-Benz of Princeton; we look forward to having you as one of our valued customers for many more years to come! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 16, 2023

Service was timely and staff was pleasant and professional. Service waiting area was clean and enjoyed the coffee! More

by RedEscape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Andrew and Jeff! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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