Mercedes-Benz of Princeton - Service Center

Visited this dealership for For My GLC suv 300 2020 model regarding brake service. Andrew Horne sr , really helped a lot by answering all my questions and they fixed it on time. And provided top notch serv regarding brake service. Andrew Horne sr , really helped a lot by answering all my questions and they fixed it on time. And provided top notch service in this area. I have been visited many dealerships in Philadelphia and New Jersey, I loved this dealership for smooth transition from dropping of the car to pick up my car. More

Awesome service! Great staff. No long wait time. I will have my car service there again. Great staff. No long wait time. I will have my car service there again. More

No issues. Service was great. I would bring my vehicle back again. Jeff was professional and pleasant. Service was great. I would bring my vehicle back again. Jeff was professional and pleasant. More

Everything was great, service was completed ahead of time, Andy was great too! Wonderful experience overall! time, Andy was great too! Wonderful experience overall! More

Great service from Mercedes Benz of Princeton in Lawrenceville New Jersey. Robert was very kind and knowledgeable. He explained in details what was necessary to understand for a new car. Lawrenceville New Jersey. Robert was very kind and knowledgeable. He explained in details what was necessary to understand for a new car. More

Very professional in both sales and service departments. A pleasure working with Mr. Orsini and Mr.Hirtler. A pleasure working with Mr. Orsini and Mr.Hirtler. More

Easy to schedule. Repair took just as long as told and cost as much as was told. Didn't wait longer than expected. Our service rep, Jeff, was professional, clear and c Repair took just as long as told and cost as much as was told. Didn't wait longer than expected. Our service rep, Jeff, was professional, clear and courteous. More

The service was quick and they made sure to recommend replacement which helps keep your cars life healthy. replacement which helps keep your cars life healthy. More

Easy to make appointment, work was finished in time while I waited, and the service lead Victor Rivera was superb and most accommodating. I waited, and the service lead Victor Rivera was superb and most accommodating. More

Extremely disappointed with the service at this dealership in Princeton. I regret leasing my car here. I should have know from day one when we walked in and they turned their heads on us. Mentioned dealership in Princeton. I regret leasing my car here. I should have know from day one when we walked in and they turned their heads on us. Mentioned it to my friends, same thing happened to them except they chose to go elsewhere. I went in to have my tail lights replaced for the second time due to condensation from the car wash and was told this is normal and only replacing to shut me up, pretty much. In the meantime, I had a loaner, when I picked up my car it only had 2% gas so I asked for a gas slip since I did not bring my car there on E and they said they don't do that. They could have cared less if I ran out of gas trying to get to the gas station. They claimed they only drove my car 4 miles, still, why would you drive my car with no gas and if it's there to replace tail lights, why are you driving it?? Two days later I get a bill for $23.00 for gas I didn't put in the loaner. Like what? You couldn't put gas in my car but you're charging me for gas for the loaner. Interesting! No other car dealer would do that. Mercedes, please, do better! Oh, and my app alerted me that my car sat out front all night unlocked, when I asked about it, they apologized. I walked up to my car and the door was not even closed, had it rained it would have ruined the car. Called corporate 3 days ago and still waiting to hear back. More