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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,312 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,312 Reviews of Mercedes-Benz of Princeton - Service Center

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April 09, 2023

The service is always seamless. Andy has been very knowledgeable and responsive every time we need help. More

by Abhishek Das
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 02, 2023

Very accommodating and worked to get me out in a timely manner so thank you More

by nealzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the amazing service review for Jeffery. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 01, 2023

Linda Tague is so comforting to deal with. You feel her concern, when she’s dealing with any thing a customer thinks is a problem. Then, she assures you it’s not😅. That’s her strength. Being More

by tgrp1247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 01, 2023

I have been a loyal customer of Princeton MB since it opened its doors!. I never had a better relationship with any other dealer. Things have changed over the years, but despite these changes, dealing More

by Baumporsche
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 31, 2023

The arrangement is very proper and timely, very good experience, very convenient to make an appointment, very good customer service。 More

by suilingyan
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 27, 2023

Great customer service. Came in with an emergency and the service department was able to get me in and out. I would have my car serviced here again. More

by Mo Money
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review for Linda! We are thrilled to hear that you had a successful experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Mar 28, 2023 -

Mo Money responded

I will be in next week for a recall issue I'm sure service will be great.

March 27, 2023

Customer service is very good. My car was serviced in a timely manner. My car was adequately cleaned even on a rainy day. More

by Char
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for our service team! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 24, 2023

Jeff Hirthler is an experienced professional! He has been my service advisor for nearly a decade and I know I can trust him implicitly. More

by Clive
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 23, 2023

I enjoy working with Brian. From arrival, to leaving and then pick-up, everything was efficient and peasant. More

by herbschneider47
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Mercedes-Benz of Princeton responded

Your review means a lot to us! We are very pleased that everything went smoothly!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 18, 2023

Awesome awesome awesome I am completely satisfied with my service visit and the quality customer service shown More

by towanaw04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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