Mercedes-Benz of Princeton - Service Center

Great service from Mercedes Benz of Princeton in Lawrenceville New Jersey. Robert was very kind and knowledgeable. He explained in details what was necessary to understand for a new car. Lawrenceville New Jersey. Robert was very kind and knowledgeable. He explained in details what was necessary to understand for a new car. More

Very professional in both sales and service departments. A pleasure working with Mr. Orsini and Mr.Hirtler. A pleasure working with Mr. Orsini and Mr.Hirtler. More

Easy to schedule. Repair took just as long as told and cost as much as was told. Didn't wait longer than expected. Our service rep, Jeff, was professional, clear and c Repair took just as long as told and cost as much as was told. Didn't wait longer than expected. Our service rep, Jeff, was professional, clear and courteous. More

The service was quick and they made sure to recommend replacement which helps keep your cars life healthy. replacement which helps keep your cars life healthy. More

Easy to make appointment, work was finished in time while I waited, and the service lead Victor Rivera was superb and most accommodating. I waited, and the service lead Victor Rivera was superb and most accommodating. More

Extremely disappointed with the service at this dealership in Princeton. I regret leasing my car here. I should have know from day one when we walked in and they turned their heads on us. Mentioned dealership in Princeton. I regret leasing my car here. I should have know from day one when we walked in and they turned their heads on us. Mentioned it to my friends, same thing happened to them except they chose to go elsewhere. I went in to have my tail lights replaced for the second time due to condensation from the car wash and was told this is normal and only replacing to shut me up, pretty much. In the meantime, I had a loaner, when I picked up my car it only had 2% gas so I asked for a gas slip since I did not bring my car there on E and they said they don't do that. They could have cared less if I ran out of gas trying to get to the gas station. They claimed they only drove my car 4 miles, still, why would you drive my car with no gas and if it's there to replace tail lights, why are you driving it?? Two days later I get a bill for $23.00 for gas I didn't put in the loaner. Like what? You couldn't put gas in my car but you're charging me for gas for the loaner. Interesting! No other car dealer would do that. Mercedes, please, do better! Oh, and my app alerted me that my car sat out front all night unlocked, when I asked about it, they apologized. I walked up to my car and the door was not even closed, had it rained it would have ruined the car. Called corporate 3 days ago and still waiting to hear back. More

Great service, PLUS THE CAR WAS WASHED Squeekee CLEAN. I REALLY appreciated the professionalism of Jeff and Linda. It is so nice that they are rock stable and reliable as service consultants for so many I REALLY appreciated the professionalism of Jeff and Linda. It is so nice that they are rock stable and reliable as service consultants for so many years. Outstanding car Wonderful people Great service experience, …… God Bless Louis Tsarouhas, MD More

Always takes the time to fix any problem and explain why you had the problem. Always very courteous you had the problem. Always very courteous More

Everyone was nice and professional and the waiting area was nice although crowded. It would be nice not to have so many people in one room was nice although crowded. It would be nice not to have so many people in one room More

The dealership was clean and all the staff courteous. The waiting room area was fantastic. The waiting room area was fantastic. More