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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,312 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,312 Reviews of Mercedes-Benz of Princeton - Service Center

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June 09, 2023

I am always super satisfied with everyone at MB Princeton. I have known Arno in sales for about 25 years and he is totally my go to guy when I need a new car. Jeff, Victor and Brian in service are More

by Claus A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 08, 2023

Greatly satisfied since purchase of car and for all services thereafter. Nice people with great attitude to customers. More

by Yogis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Puneet Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 06, 2023

Responsive. ..good service advisor..expensive..would like pick up and return service..will continue to take car there More

by Merctysurr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 06, 2023

Easy to make the appointment, and my service tech, Victor was very timely, professional and efficient for my service. Always a pleasure to work with him. More

by donmarbiz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the kind review and for making yourself at home while we serviced your vehicle! We are pleased to read it worked out well, and hope you plan to return to Mercedes-Benz of Princeton for any future needs. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 06, 2023

The service staff has been as usual very professional and friendly, make it a breeze to get my car serviced. More

by Draganc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the amazing service review for Victor and Jeff. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 05, 2023

Jeff is best service technician. He explains thoroughly what needs to be done with no surprises More

by michster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 05, 2023

Good service and experienced techs, friendly staff and the Service Rep - Brian was pretty helpful. Only one think which is providing a loaner car was not available. More

by Karim Yassa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 05, 2023

This dealership is very easy to deal with. The service department is both professional and caring. More

by RonG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael D. Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the amazing service review for Jeff. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 04, 2023

It was good. Andrew was a great help and had a lot of patience. . Thanks More

by kraftyliba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 03, 2023

Everything was excellent. The service salesman was prompt and courteous and provided updates in a timely manner More

by Richa Gopal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Jeff. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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