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Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,346 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service.
Schedule a Service Appointment today, or review our great service specials.
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If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,346 Reviews of Mercedes-Benz of Princeton - Service Center
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August 05, 2023
First and foremost, my service advisor, Victor Rivera, is second to none ! He is a very knowledgeable Mercedes service representative in your dealership as well as an asset . His empathy and understand is second to none ! He is a very knowledgeable Mercedes service representative in your dealership as well as an asset . His empathy and understanding of the client’s concerns and needs signify his professional approach to resolution of the problems. The front office staff is very pleasant and accommodating, and the service area and waiting areas are very clean. My experience was very smooth and completely satisfying. More
by sjsobgyn
Employees Worked With
August 04, 2023
Professional service. Nice clean place.Front desk very helpful.We are dealing with you since 1994. Nice clean place.Front desk very helpful.We are dealing with you since 1994. More
by bharat.veena
Employees Worked With
August 04, 2023
Andy did a great job getting my Sprinter checked our for upcoming trip inspire of heavy workload. upcoming trip inspire of heavy workload. More
by waynetonismith
Employees Worked With
August 01, 2023
Had a great service experience! I had gotten a flat in my GT53 and because of the unique tires I needed to replace them as the one tire would not hold air. I called the service dep I had gotten a flat in my GT53 and because of the unique tires I needed to replace them as the one tire would not hold air. I called the service department and within a few hours they had tires being delivered, then scheduled me for a first thing Saturday appointment and I was out the door in about an 90 minutes. Kudos to all involved. More
by Jcppvh
Employees Worked With
July 31, 2023
A bit of a wait before I was seen by a service advisor (15-20 minutes) but then the process was smooth and straightforward. (15-20 minutes) but then the process was smooth and straightforward. More
by Ian
Employees Worked With
July 29, 2023
Excellent service at mercedes benz of Princeton. I am well pleased. Thank you for the years of great service. I am well pleased. Thank you for the years of great service. More
by Kbb2003
Employees Worked With
July 25, 2023
Andy went above & beyond to get my car fixed quickly. The communication was outstanding via phone, text & email and all my questions were answered promptly & with honesty I really appreciate not getting The communication was outstanding via phone, text & email and all my questions were answered promptly & with honesty I really appreciate not getting the run around it was a very pleasant experience (considering the circumstances) Thank you to everyone that helped. More
by chileobbo
Employees Worked With
July 25, 2023
Jeffrey Hirthler was very helpful in ordering a new tire for me and having it installed the next day.. also very pleased with the service as well as keeping me informed with the process. for me and having it installed the next day.. also very pleased with the service as well as keeping me informed with the process. More
by josephgreco
July 25, 2023
Michael Hoehman, Service Manager, took personal ownership of my 2005 MB SL 500 repair. The best service I’ve ever experienced. I will recommend Mercedes Benz of Princeton and Michael to all of my business as of my 2005 MB SL 500 repair. The best service I’ve ever experienced. I will recommend Mercedes Benz of Princeton and Michael to all of my business associates, friends and family More
by richdodd21
July 24, 2023
Dealership is clean, staff is friendly and responsive. Short wait time at reception desk. We kept informed of vehicle status. Short wait time at reception desk. We kept informed of vehicle status. More
by rjrutherford
Employees Worked With
