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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,312 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,312 Reviews of Mercedes-Benz of Princeton - Service Center

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July 31, 2023

A bit of a wait before I was seen by a service advisor (15-20 minutes) but then the process was smooth and straightforward. More

by Ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 29, 2023

Excellent service at mercedes benz of Princeton. I am well pleased. Thank you for the years of great service. More

by Kbb2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael D. Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 25, 2023

Andy went above & beyond to get my car fixed quickly. The communication was outstanding via phone, text & email and all my questions were answered promptly & with honesty I really appreciate not getting More

by chileobbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 25, 2023

Jeffrey Hirthler was very helpful in ordering a new tire for me and having it installed the next day.. also very pleased with the service as well as keeping me informed with the process. More

by josephgreco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 25, 2023

Michael Hoehman, Service Manager, took personal ownership of my 2005 MB SL 500 repair. The best service I’ve ever experienced. I will recommend Mercedes Benz of Princeton and Michael to all of my business as More

by richdodd21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael D. Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Mercedes-Benz of Princeton responded

Your review means a lot to us! We are very pleased that everything went smoothly!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 24, 2023

Good dealership, excellent service group, great that they have coffee and bagels for folks who come in early for service More

by yashco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 24, 2023

Dealership is clean, staff is friendly and responsive. Short wait time at reception desk. We kept informed of vehicle status. More

by rjrutherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Andrew! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 23, 2023

The service was good. The car was ready as promised at the time promised. The service advisor was also nice and helpful More

by danielihawk
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Jul 24, 2023 -

danielihawk responded

The car was ready as promised at the time promised. The service advisor was also nice and helpful

July 22, 2023

I was informed about what to expect with the service when I purchased the vehicle and it was what I expected. More

by Steven Burzachiello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Andrew. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 22, 2023

This dealership is extremely well managed and has fairly priced service and staffed with knowledgeable service advisors. I have been coming here for years and have been a very satisfied customer. More

by Mark.leonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Mercedes-Benz of Princeton responded

We are so glad to read this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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