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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,346 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,346 Reviews of Mercedes-Benz of Princeton - Service Center

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September 18, 2023

Nick has been fantastic at every turn. He deserves a raise. He is quick to respond and usually he updates without asking. More

by stanzielin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 18, 2023

Brian McCoy and the Staff at MB of Princeton are always a pleasure to deal with and give a GREAT Service experience! More

by DJW131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael D. Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Mercedes-Benz of Princeton responded

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 17, 2023

Always attentive to their customers and my service advisor Linda is the greatest,does her job excellent. More

by csefanm@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 16, 2023

Always satisfied. Great service. Friendly staff. Love it there. I wouldn’t take my car NO WHERE ELSE More

by tarell609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 15, 2023

Very responsive, professional and a pleasure to deal with. Especially my service agent Nick, he was great! More

by Dawn.Clark.1271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 11, 2023

Mercedes Benz of Princeton has a Fantastic Service Department! Service Advisor Linda Tague is very knowledgeable and easy to work with, Bryant Randall is absolutely one of the best technicians in th More

by mbclk55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Mercedes-Benz of Princeton responded

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 11, 2023

The service was great and Linda kept me informed. However, someone needs to update software so hands free Ohone contact can be used with this vehicle. More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 10, 2023

a substantial under carriage work that was exaplined accordingly by service advisor, jeff and the work was completed well More

by anymtn
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 06, 2023

Awful service center, you call, and someone continues to call you honey. i asked her a question, and she said hold on, honey.. kept me on hold for the longest time. Came back and told me an advisor would ca More

by nicolette
Recommend Dealer
No
Employees Worked With
George Wilkening
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : honey
Sep 09, 2023 -

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty at our service center. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable, trustworthy vehicle servicing experience. Thank you so much for sharing! Please contact us at 609.771.8040 to discuss your concerns further. Thank you

August 31, 2023

I always service my vehicles at Mercedes. They take great care in ensuring that my vehicle is repaired properly. More

by Ivan_b_bop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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