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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,312 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,312 Reviews of Mercedes-Benz of Princeton - Service Center

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August 11, 2023

I needed a new key fob for my Mercedes GLB250 and the service experience was seamless and convenient. Mike from parts coordinated with Andy from service to submit all the paperwork to my extended warrant More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the wonderful review! We are thrilled to hear that you had a successful servicing experience working with Andy!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 11, 2023

The dealership is conveniently located and easy to work with. My service representative Victor Rivera was very attentive and informed. More

by Christl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 11, 2023

Mercedes of Princeton always does great maintenance work. I have purchased multiple cars from them over the years. Their Service advisor Victor Rivera is excellent. More

by Lizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Mercedes-Benz of Princeton responded

We are so glad to read this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 11, 2023

Andrew in service always comes through and the work is exceptional! We'll never go anywhere else. More

by justdrzal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Andrew! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 11, 2023

Robert is a magic. He fixed my panel in a 30 seconds. Helped me a lot. Thank you 🙌 More

by kattymedvedieva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael D. Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 07, 2023

This is my second visit, and just like the last time, everyone was very kind. My Sprinter is a motorhome, and since I often travel long distances, I truly appreciate the thorough maintenance I receive. More

by nn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your super feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 05, 2023

First and foremost, my service advisor, Victor Rivera, is second to none ! He is a very knowledgeable Mercedes service representative in your dealership as well as an asset . His empathy and understand More

by sjsobgyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2023 -

sjsobgyn responded

Yes, I wrote this post.

August 04, 2023

Andy did a great job getting my Sprinter checked our for upcoming trip inspire of heavy workload. More

by waynetonismith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your confidence in our service team and Andy! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 04, 2023

Professional service. Nice clean place.Front desk very helpful.We are dealing with you since 1994. More

by bharat.veena
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael D. Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 01, 2023

Had a great service experience! I had gotten a flat in my GT53 and because of the unique tires I needed to replace them as the one tire would not hold air. I called the service dep More

by Jcppvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Victor. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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