Mercedes-Benz of Princeton - Service Center

To start, I called and they were able to schedule me in within 20 minutes to check out my battery. Then, once I got to the dealership. I was kindly greeted by the staff. Nicholas A., the service advisor wa within 20 minutes to check out my battery. Then, once I got to the dealership. I was kindly greeted by the staff. Nicholas A., the service advisor was extremely helpful throughout the process and I for once did not feel pressured to buy anything other than what I came in for. This is exactly how I imagined an experience should be. He gave me details in a packet about what I do need soon and the expected costs instead of telling me I must get other services. 100/10 I will be driving 30 extra minutes for any other services for my car. More

Nick Aberin was very helpful throughout our vehicle's initial Schedule A Service. He consistently communicated from setting the appointment and pickup times, coordinating the loaner car and reviewing th initial Schedule A Service. He consistently communicated from setting the appointment and pickup times, coordinating the loaner car and reviewing the final service bill. His pleasant, professional approach was certainly appreciated. More

The team at Princeton is exceptionally professional and communicative. They have yet to disappoint in every Service interaction with the store. Andy is our "Go To" guy, and he is just part of an excellen communicative. They have yet to disappoint in every Service interaction with the store. Andy is our "Go To" guy, and he is just part of an excellent team. More

Nicholas was great! Everything was handled professionally and in a timely manner. He asked when I needed my car back and he "delivered" on that time. Thank you! One th Everything was handled professionally and in a timely manner. He asked when I needed my car back and he "delivered" on that time. Thank you! One thing I particularly like at Mercedes Princeton, is when you drive into the service area and someone is right there, outside to greet you and take the car. Love that! It's welcoming and convenient. All in all a great experience! More

Excellent service everything was scheduled in a timely fashion, everyone was friendly and took care of everything. fashion, everyone was friendly and took care of everything. More

I have been coming to this Service Department for 15 years and have worked with the same Associate for years now and the service has always been excellent! years and have worked with the same Associate for years now and the service has always been excellent! More

The staff in the service department are always pleasant and professional. The work is always handled in a timely manner. I purchased three cars here and have been very satisfied with service at this dealer and professional. The work is always handled in a timely manner. I purchased three cars here and have been very satisfied with service at this dealership. More

Wonderful, efficient, honest, helpful, and overall great service at this dealership! Took my E-wagon to brian mc coy and he gave me honest feedback and helpful, right-sized recommendations on what to do and service at this dealership! Took my E-wagon to brian mc coy and he gave me honest feedback and helpful, right-sized recommendations on what to do and not do. More

Pleasant experience working with Nicholas, he was very empathetic, patient and professional even when I may have been a little frustrated. Would recommend because of him! He’s an asset empathetic, patient and professional even when I may have been a little frustrated. Would recommend because of him! He’s an asset More

No responsibly no service just saying back order Don’t do this job if can’t doing it do this job if can’t doing it More