Mercedes-Benz of Princeton - Service Center

I purchased my MB at another dealership and took delivery late in the evening which might have been the reason for not having been given the time to familiarize me with the features and functions that my car late in the evening which might have been the reason for not having been given the time to familiarize me with the features and functions that my car was equipped with. After driving the car for nearly one year, i felt that I needed a tutorial or guided tour of all the WOW things my car could do. I made an appointment with John Lisi and to my delight, he introduced me to many of the functions and capabilities that I had not been able to make use of. Not only did he guide me through those functions but also explained the more than just how to use them, he also went into a more indepth explanation of why the operate as they do. He was very patient with my questions and made me feel as if I can call on him with follow-up questions if/when needed. He's a wonderful representative of Mercedes Benz of Princeton and I'm grateful for the time he made available to me. More

Everyone is professional and courteous. They provide rental cars as needed they are very informative of any concerns with the car. They provide rental cars as needed they are very informative of any concerns with the car. More

A bit pricy, however overall high satisfaction with service. Appreciate the openness and willingness to be flexible. service. Appreciate the openness and willingness to be flexible. More

Jeff was great. Kept me informed. Had the loaner tray for me. Got me in and out quickly Kept me informed. Had the loaner tray for me. Got me in and out quickly More

Excellent help by Linda! ! She went above and beyond to fix existing issues in the car including a repair in glove compartment. ! She went above and beyond to fix existing issues in the car including a repair in glove compartment. More

Excellent service and very helpful staff. I felt at home with all courtesy extended to me. I felt at home with all courtesy extended to me. More

I feel that my service was completed in a very timely, professional, and correct manner. I am always satisfied with Mercedes-Benz of Princeton professional, and correct manner. I am always satisfied with Mercedes-Benz of Princeton More

I was happy with the services despite the job taking nearly 4 hours to finish. nearly 4 hours to finish. More

Sales and service first class; issues handled efficiently and effectively. Administration performed flawlessly as well. and effectively. Administration performed flawlessly as well. More

Brian and the team as always are professional, thorough, and get the job done! They are never trying to upsell - and provide a balanced recommendation for what is required, or nice to have. and get the job done! They are never trying to upsell - and provide a balanced recommendation for what is required, or nice to have. More