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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,312 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,312 Reviews of Mercedes-Benz of Princeton - Service Center

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October 17, 2023

Great service and fast turn around! Will bring my vehicle for the next service again! More

by Emel J. G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael D. Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 16, 2023

Very professional in every category. Linda was very patient and understood all of the my concerns. Thank you! More

by cpemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Mercedes-Benz of Princeton responded

Providing an outstanding Mercedes-Benz Service Experience with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 16, 2023

Very professional staff, they always do an amazing job! Linda understood my issues and resolved my problems. Keep up the great work! More

by jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Mercedes-Benz of Princeton responded

Your review means a lot to us! We are very pleased that everything went smoothly!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 15, 2023

Just a routine service visit. Taken right on time; service done in less than 2 hours. Car was washed before return. Brian McCoy, long time service advisor, is great. More

by mksmithjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 14, 2023

This is the best customer service experience at mercedes dealership I had. Previously been in a different dealership and it's absolutely different, can't compare. I refer all my friends who owns the merce More

by lubomir.dovhaniuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael D. Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellyn Levinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Agabiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syris Austin
Oct 17, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the wonderful review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 13, 2023

Nick went the extra mile he was very helpful and patient with me also got me a loaner so I would not miss work definitely satisfied More

by shondag30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Mercedes-Benz of Princeton responded

We are super excited that your Mercedes-Benz service experience was a success, and thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 10, 2023

Richard was excellent displaying all the feature of the GLC300, a real pleasure to deal with More

by K.nishra GLC
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 07, 2023

The service was excellent. My advisor was professional and efficient and made my experience as expected in all particulars. More

by Jeff S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Mercedes-Benz of Princeton responded

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 05, 2023

Robert did. A stellar job of explaining the tech o. The vehicle, he was most professional, personable, and was very knowlegble. Not one of my many questions wen More

by Tim O'Brien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Wilkening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Moravek Five Star Plus
Oct 07, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 02, 2023

Nick my service guy was amazing and continues to go above and beyond. Dropped my car off at my work when the service was completed and I didn’t have to drive to the dealership. Even brought us a gift. Than More

by Shanemull86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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