Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,311 Reviews of Mercedes-Benz of Princeton - Service Center
Nicholas was great! Everything was handled professionally and in a timely manner. He asked when I needed my car back and he "delivered" on that time. Thank you! One th Everything was handled professionally and in a timely manner. He asked when I needed my car back and he "delivered" on that time. Thank you! One thing I particularly like at Mercedes Princeton, is when you drive into the service area and someone is right there, outside to greet you and take the car. Love that! It's welcoming and convenient. All in all a great experience! More
The staff in the service department are always pleasant and professional. The work is always handled in a timely manner. I purchased three cars here and have been very satisfied with service at this dealer and professional. The work is always handled in a timely manner. I purchased three cars here and have been very satisfied with service at this dealership. More
Wonderful, efficient, honest, helpful, and overall great service at this dealership! Took my E-wagon to brian mc coy and he gave me honest feedback and helpful, right-sized recommendations on what to do and service at this dealership! Took my E-wagon to brian mc coy and he gave me honest feedback and helpful, right-sized recommendations on what to do and not do. More
No responsibly no service just saying back order Don’t do this job if can’t doing it do this job if can’t doing it More
Pleasant experience working with Nicholas, he was very empathetic, patient and professional even when I may have been a little frustrated. Would recommend because of him! He’s an asset empathetic, patient and professional even when I may have been a little frustrated. Would recommend because of him! He’s an asset More
Nick took care of the car and was prompt and proficient in responding to calls. in responding to calls. More
Very satisfied with the service provided by my service advisor Nick. He gave me follow up calls with service updates and was very pleasant to talk to. advisor Nick. He gave me follow up calls with service updates and was very pleasant to talk to. More
My first time at this dealer and it was a pleasure. Only had a new battery installed (2 mos after buying the car at another dealer out of state) but Jeff the service manager gave me 10% off the job to Only had a new battery installed (2 mos after buying the car at another dealer out of state) but Jeff the service manager gave me 10% off the job to ensure I wasn’t sour on the Mercedes brand so soon after buying a CPO car. The car was also washed and detailed upon pickup. Great service! More
Victor and service center associates were very polite and responsive. Victor did not oversell service needs and focused on what is needed and helped reduce my cost. However the cost of service is higher responsive. Victor did not oversell service needs and focused on what is needed and helped reduce my cost. However the cost of service is higher than expected. It should not cost $600+ for an oil change and tire rotation. I will be reluctant to recommend More
Great service and fast turn around! Will bring my vehicle for the next service again! Will bring my vehicle for the next service again! More