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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,311 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,311 Reviews of Mercedes-Benz of Princeton - Service Center

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October 30, 2023

Nicholas was great! Everything was handled professionally and in a timely manner. He asked when I needed my car back and he "delivered" on that time. Thank you! One th More

by Priscilla4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Agabiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 29, 2023

The staff in the service department are always pleasant and professional. The work is always handled in a timely manner. I purchased three cars here and have been very satisfied with service at this dealer More

by mervholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Mercedes-Benz of Princeton responded

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 26, 2023

Wonderful, efficient, honest, helpful, and overall great service at this dealership! Took my E-wagon to brian mc coy and he gave me honest feedback and helpful, right-sized recommendations on what to do and More

by pau.eisenbeis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 25, 2023

No responsibly no service just saying back order Don’t do this job if can’t doing it More

by STR PAINTING LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian McCoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael D. Hoehman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ellyn Levinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Agabiti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Hoehman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syris Austin
Oct 25, 2023 -

STR PAINTING LLC responded

Don’t go to mercedes service they don’t care you workin they don’t care you need car they don’t care

October 25, 2023

Pleasant experience working with Nicholas, he was very empathetic, patient and professional even when I may have been a little frustrated. Would recommend because of him! He’s an asset More

by Mar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 24, 2023

Nick took care of the car and was prompt and proficient in responding to calls. More

by manish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 23, 2023

Very satisfied with the service provided by my service advisor Nick. He gave me follow up calls with service updates and was very pleasant to talk to. More

by dinesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael D. Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 23, 2023

My first time at this dealer and it was a pleasure. Only had a new battery installed (2 mos after buying the car at another dealer out of state) but Jeff the service manager gave me 10% off the job to More

by B Lynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 23, 2023

Victor and service center associates were very polite and responsive. Victor did not oversell service needs and focused on what is needed and helped reduce my cost. However the cost of service is higher More

by SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellyn Levinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 17, 2023

Great service and fast turn around! Will bring my vehicle for the next service again! More

by Emel J. G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael D. Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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