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Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,346 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service.
Schedule a Service Appointment today, or review our great service specials.
If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos.
If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,346 Reviews of Mercedes-Benz of Princeton - Service Center
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December 18, 2023
I received excellent customer service from Linda and the team. Thorough follow up and always friendly. team. Thorough follow up and always friendly. More
by Kurt
Employees Worked With
December 16, 2023
Our contact at the service dept, Victor Rivera, was kind, courteous and efficient. He kept us up-to-date on the status of repairs. He went out of his way to be sure we were satisfied with the entire service courteous and efficient. He kept us up-to-date on the status of repairs. He went out of his way to be sure we were satisfied with the entire service encounter, including having the vehicle returned to our home. Victor understands what “service” is about! More
by nmallis
Employees Worked With
December 16, 2023
The overall experience was very good. I was satisfied with all of the staff. Thanks I was satisfied with all of the staff. Thanks More
by jwxwone
Employees Worked With
December 16, 2023
Jeff H. is my service advisor. He is a rock star -- trustworthy and professional. The entire service experience is exceptional. is my service advisor. He is a rock star -- trustworthy and professional. The entire service experience is exceptional. More
by njjrb
Employees Worked With
December 15, 2023
Robert was extremely helpful in re-setting my Mercedes Me app! I am very thankful for his quick response and solving my issue! app! I am very thankful for his quick response and solving my issue! More
by meghanmcallisterroberts
December 15, 2023
Robert was extremely helpful both times I needed his help.. As a senior citizen, I am very grateful for his patience!! help.. As a senior citizen, I am very grateful for his patience!! More
by iclarfield
December 15, 2023
Over the past 12 years our Mercedes cars have been serviced at Princeton Mercedes. During that time, Brian McCoy has been our service adviser. During that time he provided the best customer service of serviced at Princeton Mercedes. During that time, Brian McCoy has been our service adviser. During that time he provided the best customer service of any service department I have experience with. On the rare occasion where there has been a quirk, he responded immediately and resolved these with a true customer responsive solution. The real test of a service department is how they respond when a quirk appears. Brain and the dealer are the best example of treating a customer right! More
by Richord
Employees Worked With
December 12, 2023
Excellent service in a timely manner. I would recommend the dealership. We are very happy with our car. I would recommend the dealership. We are very happy with our car. More
by Christian_brune
Employees Worked With
December 11, 2023
As always, i am totally pleased with the service at Princeton. My vehicle as well as my wife's have been serviced at Princeton for years. Jeff Hirthler is our rep and has always given full and clear ex Princeton. My vehicle as well as my wife's have been serviced at Princeton for years. Jeff Hirthler is our rep and has always given full and clear explanations as to what was being done. More
by josefvincent
December 11, 2023
All aspects of the service from availability of loaner to the completion of the service were above average including interaction with the service advisor. the completion of the service were above average including interaction with the service advisor. More
by chrisvecc2002
Employees Worked With
