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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,311 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,311 Reviews of Mercedes-Benz of Princeton - Service Center

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November 10, 2023

NICK WAS AWESOME. I AM VERY HAPPY WITH THE SERVICE AND THE TREATMENT I HAVE RECEIVED WHILE I WAITED. THANK YOU. More

by D.Parikh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 08, 2023

Nick and the staff were super helpful. . took extra time and care .. Best experience.. thanks nick More

by montychawla7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2023

It takes a while to make an appointment and then it takes even a longer time to get your car back. Thanks for the loaner car More

by housemanjune25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Victor. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2023

The young man that took care of me was very good. Also, the driver who took me back and forth to work was also very polite. I don't want to leave out the receptionist- she was outstanding! Pleased! More

by lfmcrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Nick! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 05, 2023

Very courteous and resolved issues fast. Will visit again and recommend to all. Thanks folks More

by rkishore.in
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 04, 2023

To start, I called and they were able to schedule me in within 20 minutes to check out my battery. Then, once I got to the dealership. I was kindly greeted by the staff. Nicholas A., the service advisor wa More

by Blakesalzman54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 03, 2023

The team at Princeton is exceptionally professional and communicative. They have yet to disappoint in every Service interaction with the store. Andy is our "Go To" guy, and he is just part of an excellen More

by mrliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 03, 2023

Nick Aberin was very helpful throughout our vehicle's initial Schedule A Service. He consistently communicated from setting the appointment and pickup times, coordinating the loaner car and reviewing th More

by Ed G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Mercedes-Benz of Princeton responded

We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 30, 2023

Excellent service everything was scheduled in a timely fashion, everyone was friendly and took care of everything. More

by Juda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 30, 2023

I have been coming to this Service Department for 15 years and have worked with the same Associate for years now and the service has always been excellent! More

by martinjas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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