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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,346 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,346 Reviews of Mercedes-Benz of Princeton - Service Center

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December 31, 2023

Service was great and my car was cleaned as well I really enjoyed the experience More

by Deanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 31, 2023

Nick was very responsive with the repair. The service was excellent and it was done in a timely manner. More

by Ajay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful comments for Nicholas. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 30, 2023

NA-X x x x x x x x x x x x x x More

by emwt19
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Nicholas! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 25, 2023

Everyone at the dealership has been helpful and friendly, especially my service advisor Andy Horne. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the wonderful review! We are thrilled to hear that you had a successful service experience working with Andrew!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 24, 2023

Service is always fast and efficient; service manager Victor is excellent. Keeps me informed of progress and gets me in and out without wasting time. More

by JoeJCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Victor and Paul! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 23, 2023

Always excellent customer service! Very attentive to my needs. From the sale to the services, I am very satisfied. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Knobloch Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service and sales review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 23, 2023

Prompt, efficient service, very courteous. Relaxing environment to wait for my vehicle. Coffee was provided, Nic is a great customer service representative.. More

by djsusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 22, 2023

Victor was my service representative, he was professional and very knowledgeable. He was constantly communicating with me as to what was going on and everything was executed as promised. More

by GWSloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

Mercedes-Benz of Princeton responded

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for your review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 21, 2023

Excellent service and a great service team. My experience is always very positive every visit. More

by MilesOfGreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syris Austin
Dec 23, 2023 -

Mercedes-Benz of Princeton responded

We are so glad to read this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 21, 2023

Great service and Jeffery was great even though I didn't have an appointment. I needed a new tire due to a slow leak. More

by mbe400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the lovely service review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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