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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,346 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,346 Reviews of Mercedes-Benz of Princeton - Service Center

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January 15, 2024

Excellent service as always! ! They go above and beyond. Nick was very helpful as always. More

by Speedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 09, 2024

I am happy with the Service and the customer service. The only drawback is it is very expensive. More

by gopinats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 08, 2024

I got my car serviced there because I was not happy with my local Mercedes dealer. Mercedes Benz of Princeton has a very good service department ! They are fully competent and provide timely , courteous , a More

by jay509qp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 07, 2024

Everything was ideal. All went well. Will come back to this car dealer if needed. More

by Sachikobernard
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 07, 2024

I would not recommend this dealership. While fixing my car's heat, they made to get the battery replaced which was not required at all. And the way they handled this issue was not satisfac More

by sushil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian McCoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty at our service center. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable, trustworthy vehicle servicing experience. Thank you so much for sharing! Please contact us at 609.771.8040 to discuss your concerns further. Thank you

January 07, 2024

Dealership is excellent. Great people to work with. Repaired my car and had it back to me quickly ! Jeff was very helpful . More

by davetwamley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 06, 2024

Very friendly staff. Easy to schedule appointment. Work was done to my satisfaction and within estimated time. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Mercedes-Benz of Princeton responded

Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit. Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 06, 2024

Corrected the issues quickly and to my satisfaction. RV was returned in a timely manner. More

by jddpargolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 05, 2024

Brian and victor are absolute gems and always take care of my vehicles. Hands down the best folks in the trade. More

by supinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Agabiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 01, 2024

Nick handled the process really well and made the customer feel important. Thank you. I’ll visit again More

by rishoosingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the wonderful service review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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