Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,346 Reviews of Mercedes-Benz of Princeton - Service Center
I had a fabulous experience with Linda Tague and would return again and again! She was kind, detail-oriented and amazing! return again and again! She was kind, detail-oriented and amazing! More
Not sure who I talked to on the phone but she was very helpful in arranging a loaner. The only very minor issue was that they left the paper mat and plastic seat cover so I had to discard that myself. helpful in arranging a loaner. The only very minor issue was that they left the paper mat and plastic seat cover so I had to discard that myself. More
Excellent customer service, very pleased they could accommodate me. Nick was great! Definitely would recommend their service department. accommodate me. Nick was great! Definitely would recommend their service department. More
Excellent customer service. Efficient transaction with the service of my vehicle. Andy’s communication was clear and prompt and very accommodating. The whole experience was s Efficient transaction with the service of my vehicle. Andy’s communication was clear and prompt and very accommodating. The whole experience was seamless. More
Brian McCoy was excellent. Helped me make a sound decision on repairs to my high mileage SUV. Helped me make a sound decision on repairs to my high mileage SUV. More
Jeff Hirtler was very helpful and professional, although I had to come back a second time for a small issue, it was resolved very quickly. Good Job!! I had to come back a second time for a small issue, it was resolved very quickly. Good Job!! More
i was able to drop car off even due to weather conditions (snow storm) and receive a loaner car. The brakes were completed within the same day. (snow storm) and receive a loaner car. The brakes were completed within the same day. More
Great experience with dropping and picking up my car. The folks at the dealership were fantastic to work with. Appreciated the reminders and communication! The folks at the dealership were fantastic to work with. Appreciated the reminders and communication! More
My appointment and the service was smooth from start to finish. Linda is excellent to work with. finish. Linda is excellent to work with. More
Car war properly checked, problem was fixed. Service advisor Ms. Tague explained the problem to me clearly. She suggested what should be done and let me decide what to be fixed. Didn't push lik Service advisor Ms. Tague explained the problem to me clearly. She suggested what should be done and let me decide what to be fixed. Didn't push like other service advisors. Only the scheduling system is a bit of confusing. My car was scheduled to have service on Thursday and drop off my car and pick up loaner's car on late Wednesday. But the receptions kept telling in their system, it's labelled as Wednesday. I received text saying service on Wednesday. When I called, they said their system just work this way. More