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Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,311 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service.
Schedule a Service Appointment today, or review our great service specials.
If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos.
If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,311 Reviews of Mercedes-Benz of Princeton - Service Center
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December 23, 2023
Prompt, efficient service, very courteous. Relaxing environment to wait for my vehicle. Coffee was provided, Nic is a great customer service representative.. Relaxing environment to wait for my vehicle. Coffee was provided, Nic is a great customer service representative.. More
by djsusan
Employees Worked With
December 23, 2023
Always excellent customer service! Very attentive to my needs. From the sale to the services, I am very satisfied. Very attentive to my needs. From the sale to the services, I am very satisfied. More
by George
December 22, 2023
Victor was my service representative, he was professional and very knowledgeable. He was constantly communicating with me as to what was going on and everything was executed as promised. and very knowledgeable. He was constantly communicating with me as to what was going on and everything was executed as promised. More
by GWSloan
Employees Worked With
December 21, 2023
Great service and Jeffery was great even though I didn't have an appointment. I needed a new tire due to a slow leak. have an appointment. I needed a new tire due to a slow leak. More
by mbe400
Employees Worked With
December 21, 2023
Excellent service and a great service team. My experience is always very positive every visit. My experience is always very positive every visit. More
by MilesOfGreen
December 18, 2023
I received excellent customer service from Linda and the team. Thorough follow up and always friendly. team. Thorough follow up and always friendly. More
by Kurt
Employees Worked With
December 16, 2023
Our contact at the service dept, Victor Rivera, was kind, courteous and efficient. He kept us up-to-date on the status of repairs. He went out of his way to be sure we were satisfied with the entire service courteous and efficient. He kept us up-to-date on the status of repairs. He went out of his way to be sure we were satisfied with the entire service encounter, including having the vehicle returned to our home. Victor understands what “service” is about! More
by nmallis
Employees Worked With
December 16, 2023
The overall experience was very good. I was satisfied with all of the staff. Thanks I was satisfied with all of the staff. Thanks More
by jwxwone
Employees Worked With
December 16, 2023
Jeff H. is my service advisor. He is a rock star -- trustworthy and professional. The entire service experience is exceptional. is my service advisor. He is a rock star -- trustworthy and professional. The entire service experience is exceptional. More
by njjrb
Employees Worked With
December 15, 2023
Over the past 12 years our Mercedes cars have been serviced at Princeton Mercedes. During that time, Brian McCoy has been our service adviser. During that time he provided the best customer service of serviced at Princeton Mercedes. During that time, Brian McCoy has been our service adviser. During that time he provided the best customer service of any service department I have experience with. On the rare occasion where there has been a quirk, he responded immediately and resolved these with a true customer responsive solution. The real test of a service department is how they respond when a quirk appears. Brain and the dealer are the best example of treating a customer right! More
by Richord
Employees Worked With
