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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,346 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,346 Reviews of Mercedes-Benz of Princeton - Service Center

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February 17, 2024

Service from beginning to end was very professional. The communication was efficient and my car was done right on time. More

by Marc W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 15, 2024

Great service. Nicholas Aberin was very knowledgeable, helpful and explained all options well. Thanks for the good service experience. More

by Anuj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 14, 2024

The dealer service dept was busy that day. But they were able to accomodate and replaced my blown run-flat tire. I’m still able to return to work driving my car after the service. They also w More

by CLSDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 12, 2024

Very knowledgeable and patient. Quickly resolved my issue. Awaiting callback from service to confirm assurant extended warranty More

by dmercado210009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 12, 2024

the scheduling was quick. Upon arrival the explanation on what requires for better performance and the cost was explained well. More

by johneyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 10, 2024

Professional, personable, efficient. Couldn't ask for a more positive experience. Thanks Andy and Team. More

by Kwd56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 10, 2024

Fast and unprecedented service from all employees at Mercedes Benz of Princeton from greeter to service techs to washers and service manager! A++++ service! Thank you for keeping my CLA in top shape! More

by Platham4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael D. Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing & safe weekend!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 08, 2024

Ease of scheduling an appointment with a loaner provided. Process was smooth, and completed both recalls promptly. Also, did an annual checkup. More

by John sicilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 05, 2024

A very professional operation. Mercedes-Benz of Princeton has become my GoTo dealer. Nick A. is terrific. More

by gregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Mercedes-Benz of Princeton responded

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for your review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 03, 2024

Robert right away identified the issue and we solved it in 2 min. Super helpful and friendly. Great service! More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Mercedes-Benz of Princeton responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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