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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

About
Employees
Reviews
4.9
1,346 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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Call Service Center (609) 771-8040

2910 U.S. 1

Lawrence, NJ

08648

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1,346 Reviews of Mercedes-Benz of Princeton - Service Center

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February 28, 2024

I always bring my car for service here. Everyone is very friendly and professional. Brian is excellent to deal with. He was very patient discussing the items included in my service and the More

by ldchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 28, 2024

Very patient explaining the use of APP and various functions, good service, will introduce my friends to your shop to buy More

by martinlin121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 27, 2024

Very pleased with the recent service on our Mercedes and the staff in the Service Dept. of this Dealership is always professional and easy to work with. More

by RedEscape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Mercedes-Benz of Princeton responded

We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 27, 2024

Staff was very professional and work was competed in a timely manner. Would highly recommend the service dept. More

by john B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 26, 2024

My car took 2 days for battery and tires replacement. Victor helped me to get a car very quickly. That's a big help. Thanks! More

by jane.zhen.yuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
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Feb 28, 2024 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 26, 2024

Great service. Friendly employees who were experienced and knew what they were doing. Honest with me about what the issues were but didn't try to overly sell me on More

by krand1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Mercedes-Benz of Princeton responded

We are super excited that your Mercedes-Benz service experience was a success, and thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 24, 2024

I walked into to Princeton Mercedes for a minor technical help. Robert Lisi came out twice to help and find a resolution within 15 minutes and I was on my way. I will give Robert and the dealership 10/10 as More

by tjacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 21, 2024

Waiting area was clean, had snacks n coffee n staff was polite n professional thnx More

by sanihanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Mercedes-Benz of Princeton responded

We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 20, 2024

Extremely helpful and went above n beyond. Mercedes makes great products and this dealership seems happy to help you use them. More

by Lhand
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the wonderful review! We are thrilled to hear that you had a successful experience working with Richard!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 19, 2024

Excellent service - took the time to also handle a recent recall which I had not yet been informed of; provided loaner vehicle as they knew the recall and regular maintenance would take longer than was origi More

by MikeM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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