Mercedes-Benz of Princeton - Service Center

Jeff Hirtler was very helpful and professional, although I had to come back a second time for a small issue, it was resolved very quickly. Good Job!! I had to come back a second time for a small issue, it was resolved very quickly. Good Job!! More

i was able to drop car off even due to weather conditions (snow storm) and receive a loaner car. The brakes were completed within the same day. (snow storm) and receive a loaner car. The brakes were completed within the same day. More

Great experience with dropping and picking up my car. The folks at the dealership were fantastic to work with. Appreciated the reminders and communication! The folks at the dealership were fantastic to work with. Appreciated the reminders and communication! More

My appointment and the service was smooth from start to finish. Linda is excellent to work with. finish. Linda is excellent to work with. More

Car war properly checked, problem was fixed. Service advisor Ms. Tague explained the problem to me clearly. She suggested what should be done and let me decide what to be fixed. Didn't push lik Service advisor Ms. Tague explained the problem to me clearly. She suggested what should be done and let me decide what to be fixed. Didn't push like other service advisors. Only the scheduling system is a bit of confusing. My car was scheduled to have service on Thursday and drop off my car and pick up loaner's car on late Wednesday. But the receptions kept telling in their system, it's labelled as Wednesday. I received text saying service on Wednesday. When I called, they said their system just work this way. More

Excellent service as always! ! They go above and beyond. Nick was very helpful as always. ! They go above and beyond. Nick was very helpful as always. More

I am happy with the Service and the customer service. The only drawback is it is very expensive. The only drawback is it is very expensive. More

I got my car serviced there because I was not happy with my local Mercedes dealer. Mercedes Benz of Princeton has a very good service department ! They are fully competent and provide timely , courteous , a my local Mercedes dealer. Mercedes Benz of Princeton has a very good service department ! They are fully competent and provide timely , courteous , and friendly service. More

Everything was ideal. All went well. Will come back to this car dealer if needed. All went well. Will come back to this car dealer if needed. More

I would not recommend this dealership. While fixing my car's heat, they made to get the battery replaced which was not required at all. And the way they handled this issue was not satisfac While fixing my car's heat, they made to get the battery replaced which was not required at all. And the way they handled this issue was not satisfactory at all. Funny thing is that they told me that the jump start in Mercedes may not always work...lol...Its very frustrating and disappointing... More