Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,309 Reviews of Mercedes-Benz of Princeton - Service Center
Overall the service is excellent. The process of a loaner call was also painless. It I will that is imperative that everyone that touches a car during the service process should read The process of a loaner call was also painless. It I will that is imperative that everyone that touches a car during the service process should read the work order before doing anything to a vehicle. More
Brian was very professional and friendly while he worked on our car issues. He provided a loner car and helped us. He communicated the issues and the fixes needed appropriately. on our car issues. He provided a loner car and helped us. He communicated the issues and the fixes needed appropriately. More
Jeff is the consummate professional. He is excellent at understanding a problem and responding to my concerns. Jeff is honest and capable, this is why I use the dealership for my Benz m He is excellent at understanding a problem and responding to my concerns. Jeff is honest and capable, this is why I use the dealership for my Benz maintenance for the last 25 years More
Even though I waited a long time for my car to be serviced at the dealership, I really appreciate Jeff’s good communication and how he went above and beyond to make me feel better. Thank you. serviced at the dealership, I really appreciate Jeff’s good communication and how he went above and beyond to make me feel better. Thank you. More
Mercedes Benz if Princeton is quite the professional standard one should expect. I have received nothing but great, courteous service. standard one should expect. I have received nothing but great, courteous service. More
Everything as expected from reservation, front desk to service manager. Quite modern tracking system. I am good with it. service manager. Quite modern tracking system. I am good with it. More
The service team was very friendly, very organized, and addressed all my needs very quickly! addressed all my needs very quickly! More
All of our service concerns were addressed in a timely and professional manner. Also, having access to a loaner car eliminated any inconvenience. And, our Service Advisor Nick Aberin, really stepped-up and professional manner. Also, having access to a loaner car eliminated any inconvenience. And, our Service Advisor Nick Aberin, really stepped-up by addressing several prior lingering issues. Thank You, Nick! More
I had an excellent experience with the service department. The receptionist staff were very pleasant and welcoming, making the check-in process smooth and hassle-free. A special thanks to Service department. The receptionist staff were very pleasant and welcoming, making the check-in process smooth and hassle-free. A special thanks to Service Advisor "Victor Rivera" for his professionalism and clear communication throughout the service. The team exceeded my expectations, and I will definitely be returning. Highly recommended! More
Excellent services from beginning to end. Everyone was great. My manager Linda is a wonderful, helpful staff member. Thank you. Everyone was great. My manager Linda is a wonderful, helpful staff member. Thank you. More