Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,468 Reviews of Mercedes-Benz of Princeton - Service Center
I am satisfy with service and sale person. Also waiting period was less. They have for to clean car, I have informed sales person to clean car and taking care off soon. Also waiting period was less. They have for to clean car, I have informed sales person to clean car and taking care off soon. More
Great service. Knowledgeable. Courteous. Pleasant. Goes out of their way for customers. Service. Sales. Support staff are all top notch. A must stop if you’r Knowledgeable. Courteous. Pleasant. Goes out of their way for customers. Service. Sales. Support staff are all top notch. A must stop if you’re looking for a MB. More
Nick is very professional and has developed a very good reputation for efficiency and providing great service ! reputation for efficiency and providing great service ! More
Service was Impeccable Very professional Very courteous Very satisfied with all aspects of the service courteous Very satisfied with all aspects of the service More
I purchased my CPO A220 in February from MB of Princeton. I had a phenomenal experience. They not only located the car I was looking for, but made it a great purchase experience. When I had a question - five I had a phenomenal experience. They not only located the car I was looking for, but made it a great purchase experience. When I had a question - five months later - Robert Lisi responded immediately and solved my "issue" with expertise and without charge. I highly recommend this dealership and Robert. More
The Princeton Mercedes dealership is the best. I won’t go anywhere else. Fifteen years of stellar service! Tam was wonderful to work with, I appreciate his dedication to excellent service. I won’t go anywhere else. Fifteen years of stellar service! Tam was wonderful to work with, I appreciate his dedication to excellent service. More
My rating is STRICTLY because of Victor Riviera. He's an advisor there that went above and beyond. Even after helping I tried to bribe him (sue me) to ensure everything I needed would be done and h He's an advisor there that went above and beyond. Even after helping I tried to bribe him (sue me) to ensure everything I needed would be done and he declined and said it wasn't necessary. I was in a horrible situation and was out of town and had lost my key fob. He ordered a new one, programmed it, and checked for any damage from the extreme towing. Another Mercedes dealership that was closer to where my vehicle was stranded (Mercedes Benz of Edison Ray Catena) was AWFUL. Unwilling to assist and rude and basically the worse customer service ever. So it was a commute to the Princeton dealership but Im glad they turned me down because Victor made everything seamless in an already stressful situation. I cant express my gratitude enough and give so many thank you's to him and his staff for supporting me and giving great customer service during a difficult time. I was communicating from another state "VA" but he kept me informed the entire time and didn't get frustrated when I still called for updates after telling me already he would reach out lol. He simply kept reassuring me and keeping me informed. Thank you Victor and I hope that dealership realizes the asset they have in you there! -Jessica from Virginia More
It is excellent, providing a timely reminder, a very courteous reception, and a delighted service. courteous reception, and a delighted service. More
Nick was fantastic from start to finish. He kept me updated, explained everything clearly, and made the entire service experience smooth and stress-free. Great customer care and attention to He kept me updated, explained everything clearly, and made the entire service experience smooth and stress-free. Great customer care and attention to detail - much appreciated! More