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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

About
Employees
Reviews
4.9
1,311 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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Call Service Center (609) 771-8040

2910 U.S. 1

Lawrence, NJ

08648

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1,311 Reviews of Mercedes-Benz of Princeton - Service Center

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February 10, 2024

Professional, personable, efficient. Couldn't ask for a more positive experience. Thanks Andy and Team. More

by Kwd56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 10, 2024

Fast and unprecedented service from all employees at Mercedes Benz of Princeton from greeter to service techs to washers and service manager! A++++ service! Thank you for keeping my CLA in top shape! More

by Platham4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael D. Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing & safe weekend!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 08, 2024

Ease of scheduling an appointment with a loaner provided. Process was smooth, and completed both recalls promptly. Also, did an annual checkup. More

by John sicilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 05, 2024

A very professional operation. Mercedes-Benz of Princeton has become my GoTo dealer. Nick A. is terrific. More

by gregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Mercedes-Benz of Princeton responded

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for your review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 03, 2024

Robert right away identified the issue and we solved it in 2 min. Super helpful and friendly. Great service! More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Mercedes-Benz of Princeton responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 25, 2024

I had a fabulous experience with Linda Tague and would return again and again! She was kind, detail-oriented and amazing! More

by Allisons_krew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about your service experience with Linda. We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 24, 2024

Not sure who I talked to on the phone but she was very helpful in arranging a loaner. The only very minor issue was that they left the paper mat and plastic seat cover so I had to discard that myself. More

by kathleen.bensel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Linda. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 22, 2024

Excellent customer service, very pleased they could accommodate me. Nick was great! Definitely would recommend their service department. More

by Celeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 21, 2024

Excellent customer service. Efficient transaction with the service of my vehicle. Andy’s communication was clear and prompt and very accommodating. The whole experience was s More

by aneat32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk receptionists
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Jan 24, 2024 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 21, 2024

Brian McCoy was excellent. Helped me make a sound decision on repairs to my high mileage SUV. More

by mikemcglonenj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Brian! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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