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Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,346 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service.
Schedule a Service Appointment today, or review our great service specials.
If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos.
If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,346 Reviews of Mercedes-Benz of Princeton - Service Center
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April 12, 2024
Your customer service has greatly improved from when I first started bringing the company vehicle in for service. The service writer Brian that I have now is much better than the other person. He is a p first started bringing the company vehicle in for service. The service writer Brian that I have now is much better than the other person. He is a people person and takes the time to understand what's going on with the car. More
by knelson
Employees Worked With
April 12, 2024
Nick and Brian in svc are rock stars as usual. They do anything to accommodate the car owners. Very difficult software update which was corrupt and wiped out my whole system. Both worked very h They do anything to accommodate the car owners. Very difficult software update which was corrupt and wiped out my whole system. Both worked very hard along with the svc guys to figure out the problem, strip out all the bad doftware and reinstall. More
by Big Dog
April 11, 2024
Service was great. Had all tires replaced and wheels aligned + breaks replaced. One issue was a loaner car which had a damaged tire. Had all tires replaced and wheels aligned + breaks replaced. One issue was a loaner car which had a damaged tire. More
by Igor Vaysburd
Employees Worked With
April 10, 2024
They are always very helpful and attentive and timely with their communication and willing to accommodate with their communication and willing to accommodate More
by jdutt55
April 10, 2024
Brian was very diligent and thorough in diagnosing the check engine light on my 2024 GLC. It restored my confidence in my brand new vehicle! check engine light on my 2024 GLC. It restored my confidence in my brand new vehicle! More
by Jennis
Employees Worked With
April 06, 2024
Good experience at this dealer. The staff there are friendly, and the location is Convenient. The staff there are friendly, and the location is Convenient. More
by Jane
April 03, 2024
Victor very professional and considerate. When I made an appointment for service I requested a loaner car. The day of my appointment Victor saw that they had issued me a SUV and knew I prefer When I made an appointment for service I requested a loaner car. The day of my appointment Victor saw that they had issued me a SUV and knew I preferred a sedan. He immediately changed the loaner to a sedan which I am more comfortable driving. More
by maluberto
Employees Worked With
April 01, 2024
I had a difficult mechanical issue that required escalation within the MB engineering section. Brian McCoy was on it every step of the way. He was responsive, pro active, provided regular updates a escalation within the MB engineering section. Brian McCoy was on it every step of the way. He was responsive, pro active, provided regular updates and saw the matter through to a successful resolution. And, he and the dealership followed up after service to ensure everything was working properly. More
by williamharla
Employees Worked With
March 31, 2024
Great service. Efficient, professional and reliable. I would definitely recommend going there again. Thank you for all your help Efficient, professional and reliable. I would definitely recommend going there again. Thank you for all your help More
by Jatkins118
Employees Worked With
March 30, 2024
Jeff was great services provider and best communication for what is needed and recommended right for my car. for what is needed and recommended right for my car. More
by Jay
Employees Worked With
Other Employees :
Syris Austin
