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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,309 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,309 Reviews of Mercedes-Benz of Princeton - Service Center

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March 11, 2024

Daniel thank you for accommodating me and setting me up with a loaner while my car was being serviced so I can make it to my meeting on time. Linda thank you for having the paperwork ready for a quick in a More

by osmankhaliq01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Mar 12, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 11, 2024

Mr. McCoy is one of the best service advisor at Mercedes-Benz of Princeton. He always pays attention to the details and gets the job done. He keeps you updated throughout the process. More

by Vini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 11, 2024

This is an excellent dealership. I would highly recommend for both sales and service. The employees were knowledgeable, competent and courteous. More

by Ivan_b_bop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syris Austin
Mar 12, 2024 -

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 11, 2024

Tremendous customer service is being executed at Mercedes Benz of Princeton. From the front desk representatives (like Rachel Hoehman) to my service advisor, Victor Rivera; the service provided by these indi More

by larry.frascella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Agabiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

larry.frascella responded

Tremendous customer service is being executed at Mercedes Benz of Princeton. From the front desk representatives (like Rachel Hoehman) to my service advisor, Victor Rivera; the service provided by these individuals could easily be a template- for how service should be done~ worldwide! Top-notch staff! Victor's professionalism has been the determining factor in my family leasing all of our future vehicles from Princeton Mercedes!

March 10, 2024

Brian McCoy in service is always accommodating and easy to work with when car problems arise. Great trouble shooter, hard worker, and always courteous. More

by karenkgtd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 06, 2024

I experienced Excellent customer service. Service staff were friendly, professional, and knowledgeable. I would recommend More

by arrant-beaches0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service desk
Mar 06, 2024 -

Mercedes-Benz of Princeton responded

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for your review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 05, 2024

Jeff always takes good care of my cars and the services done are always excellent. Ted Rosenberg More

by tjrodpa
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 04, 2024

Brian was extremely helpful in resolving all the issues satisfactorily. I also appreciated the complimentary multi point checking which ensured that the vehicle was in good condition. More

by koushikr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the lovely service review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 03, 2024

Customer service was helpful and courtesy. Nicholas Aberin went above and beyond to make my experience with Princeton Mercedez very convenient More

by Tboxerb58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 01, 2024

Satisfied with service and staff so polite and explained well about the service. I recommend princeton mercedes service center. More

by Srini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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