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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,309 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,309 Reviews of Mercedes-Benz of Princeton - Service Center

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March 22, 2024

Very good experience, every one was very friendly and the area where I waited was comfortable. More

by yzhang14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Mercedes-Benz of Princeton responded

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for your review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 21, 2024

Linda Tagus did an excellent job in guiding the transaction from start to finish on an extremely busy day. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service and sales review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 19, 2024

Everything is great with service. It would be helpful if my dashboard driving settings were just as I had them though. More

by RFD
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 19, 2024

My Service Advisor Jeff Hirthler was a very helpful and knowledgeable in regards to servicing of my Mercedes S550. Great Service. Would be great if Mercedes Benz of Princeton could offer some annual warr More

by Bharat Sharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Mercedes-Benz of Princeton responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 18, 2024

Service was great (A1- 5 year service), car is running really well. I would ask the Dealer to update the waitng area so it could be easier to work remotely while I wait. More

by mkarp56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Mercedes-Benz of Princeton responded

We are super excited that your Mercedes-Benz service experience was a success, and thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 15, 2024

We where on a road trip and got a flat tire. Top to bottom service to get us on the road asap! More

by bucsrule640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the wonderful service review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 12, 2024

The service department, and particularly Nick, were incredibly friendly. I was promptly attended to and quickly set up with a loaner. Overall, I was in and out in just 30 minutes. My car was serviced e More

by Gagan Saini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our service team! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 12, 2024

Victor was a great help in getting my outside warrant paid to cover some of the cost of the service that I had done. I truly appreciate his effort. More

by berniewood50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 12, 2024

We are from out of state but had flat tire on the NJTurnpike on a Saturday. We called the dealership and they were incredibly helpful and friendly. Confirmed that they had a replacement tire in sto More

by BillfromMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Agabiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Parts was so very helpful.
Mar 15, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful comments for Nicholas. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 11, 2024

Jeff was super helpful in explaining me the service, getting the loaner car, as well as coordinating with other team members in getting my meConnect login fixed with updated email id. Thank you! More

by Shubhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Mercedes-Benz of Princeton responded

We are very happy to have provided you with such a positive service experience! We hope to be of service to you again in the future. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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